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We’re seeking a Senior Technical Program Manager who will drive the programs and policies that ensure Roku’s Channel Store remains the most trusted and engaging destination for streaming content. This role combines technical program leadership, operational excellence, and policy governance to strengthen platform quality, scalability, and compliance. You will design and execute scalable audit programs, define data-driven enforcement processes, and collaborate with engineering and product leaders to enhance the integrity and performance of the Roku platform. This is a highly visible role requiring both technical depth and strong stakeholder influence across engineering, business, and partner ecosystems.
Job Responsibility:
Lead the channel store audit program and operations to ensure apps meet quality, compliance, and platform standards across all markets
Analyze audit outcomes and present insights to executives to inform policies and drive systemic improvements
Build and maintain data dashboards to monitor performance, compliance, and partner engagement
Partner with product and engineering teams to automate audit and monitoring systems
Drive end-to-end delivery of cross-functional technical projects — from design through post-launch optimization
Translate technical concepts into clear plans, ensuring alignment across technical and non-technical stakeholders
Define KPIs, OKRs, and success metrics for operational and engineering programs
Requirements:
10+ years of experience in technical or engineering program management driving cross-functional initiatives
Strong technical foundation in software architecture, APIs, cloud systems, and platform integrations
Experience drafting and communicating platform policies for developers or technical audiences
Proven ability to lead through influence and collaborate across engineering, business, and legal functions
Excellent communication and executive presentation skills
Expertise with Jira, Confluence, or equivalent program management tools
Bachelor’s degree in computer science, Engineering, or related technical field