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Xbox Studios Quality is seeking a Senior Technical Program Manager who brings a growth mindset, a passion for customer success, and an insatiable curiosity to lead our program/product development and drive innovation across our portfolios leveraging AI (Artificial Intelligence) /ML (Machine Learning). To excel in this role, you’ll need a technical background and a deep understanding of Machine Learning, Artificial Intelligence, data analysis, and various AI models and training workflows. Experience collaborating with Data Scientists, Applied Scientists and Data Engineering to advance programs and product development is essential. As a key member of the product team, you’ll be instrumental in shaping both the short- and long-term vision for our portfolio. Your expertise will empower you to influence the Data & AI team’s research priorities, while your user-centric and product-focused mindset will help guide our product/program development and strategic roadmap. In addition, your technical skills will enable you to effectively support the engineering team with data analysis and model development. Comfort with ambiguity, the ability to drive clarity across cross-functional teams, and a talent for influencing organizational practices are all vital for this position. We are a high-performing team with ambitious goals to deliver outstanding customer value by enabling Game Studios to launch world-class gaming experiences that players will love. This position offers a tremendous opportunity to learn, share, and elevate quality across all Xbox Game Studios titles.
Job Responsibility:
Drive program strategy and execution leveraging AI/ML across our product portfolios
Partner with Quality Engineers, Data Engineers, Data Scientists, Applied Scientists, and Software Engineers, and other domain owners to holistically collate requirements with research and drive program development
Craft specs, work with engineering, and drive results that align with organizational priorities
Lead feature teams, including the planning and execution
Increase team efficiency and influence our culture of quality with process and technological improvements
Identify innovative solutions that will eliminate unnecessary quality cost to engineering
Dive deep into complex architectural landscapes and ability to quickly understand technical and programmatic concepts, flows, and design
Experience defining and running end-to-end complex technical programs
Leadership, organizational, and communication skills
Requirements:
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years of experience managing cross-functional and/or cross-team projects
At least 4+ years of experience managing cross-functional and/or cross-team projects, working with software development lifecycles from conception to delivery
Experience in leading cross functional teams that build and ship an AI/ML product from conception to launch (e.g., ideation to execution, end-to-end, 0 to 1, etc.)
Experience working and leading teams with software quality teams, data scientists, and applied scientists to drive business outcomes
Experience with game development or other entertainment fields
Experience in leading cross-functional v-teams to desired outcomes
Demonstrated ability to influence senior leaders and drive alignment across product, engineering, design, data, and partners
Executive caliber communication skills: clear narratives, crisp tradeoffs, and decision-ready materials
Excels at influencing without authority
Nice to have:
Experience with game development or other entertainment fields