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We’re looking for a Senior Technical Product Marketing Manager to own competitive positioning, products demos, and IT Decision Maker (ITDM) readiness for Dynamics 365 Sales and Customer Service. You will shape how Microsoft tells the technical story of agentic Customer Experience, clearly articulating why our platform wins from an IT leader’s lens across security, governance, scalability and manageability. This role sits at the intersection of compete, demos, engineering, and go-to-market, turning complex AI and systems concepts into credible, persuasive technical narratives that accelerate adoption and trust.
Job Responsibility:
Own competitive analysis across CRM/CX platforms (e.g., Salesforce, Zendesk, HubSpot), with a focus on technical differentiation with agents
Define and evolve ITDM-focused positioning, highlighting Microsoft’s advantages in security, governance, compliance, scalability, and operational control