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Senior Technical Product Marketing Manager

United States Employment contract · Job Posted March 19, 2025

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Job Description

We are seeking an enthusiastic Senior Technical Product Marketing Manager to develop compelling thought leadership content and represent Atlassian at industry conferences, events, and with our global customer base. This role entails promoting Service Management (ITSM/ESM) practices and our innovative solutions to external audiences. The ideal candidate will possess deep subject-matter expertise, demonstrate the ability to create dynamic content, and be an engaging speaker and thought leader, capable of connecting with diverse audiences and fostering strong relationships within the global Service Management community. We would greatly appreciate candidates who have firsthand experience implementing similar Service Management solutions, including Atlassian, ServiceNow, and BMC

Job Responsibility

  • Develop compelling, differentiated, and feature-accurate content and messaging that effectively highlights the Atlassian Service Management solution
  • Represent the organization at industry conferences, seminars, and events, delivering presentations and participating in panel discussions
  • Establish and maintain relationships with key stakeholders, including industry leaders, partners, and prospective clients
  • Remain informed about industry trends and advancements to ensure our solutions remain competitive and relevant
  • Serve as a spokesperson for the organization, providing insights and thought leadership on Service Management practices and innovations
  • Engage directly with senior leadership teams at our largest customers to facilitate their understanding of the transition to the Atlassian Service Management solution, emphasizing the integration of practices, personnel, and product
  • Collect feedback from external engagements to inform product development and strategic initiatives

Requirements

  • Proven experience in Service Management, along with hands-on experience in implementing Service Management solutions
  • Over 7 years of experience in technical product marketing, solutions consulting, implementation, sales engineering, or product management, preferably within ITSM, ESM, or ITOM software sectors
  • A comprehensive understanding of the priorities and needs of ITSM and IT operations leaders
  • Exceptional communication skills
  • proficient in presenting and demonstrating the value of products and solutions to IT buyers, influencers, and internal stakeholders
  • Outstanding public speaking and presentation abilities, capable of engaging and inspiring diverse audiences. Demonstrates confidence in both practices and products
  • Strong networking and relationship-building skills. Proficient in establishing trusted relationships with analysts and other influencers through product and solution briefings, demonstrations, evaluations, and engagement in online communities and social media
  • Experience representing organizations at industry events and conferences
  • Relevant certifications in ITSM or related fields are advantageous

What we offer

  • health coverage
  • paid volunteer days
  • wellness resources
  • bonuses
  • commissions
  • equity
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