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Senior Technical Product Manager

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L.A. Care Health Plan

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Location:
United States , Los Angeles

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

207808.00 - 353272.00 USD / Year
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Job Description:

The Technical Product Manager (TPM) III serves as a strategic bridge between business stakeholders and Information Technology (IT) teams across multiple business verticals that support key functions and capabilities of the health plan. In this position, the TPM III owns one or more primary domains while supporting other TPMs with cross-domain initiatives and is accountable for ensuring IT solutions deliver measurable improvements in business outcomes and enterprise value. This position manages the successful delivery of digital and operational solutions aligned with the organization’s enterprise strategy, drives tangible improvements in the business domain(s) they support, and guides the development and integration of product roadmap artifacts across multiple domains.

Job Responsibility:

  • Serves as a strategic bridge between business stakeholders and Information Technology (IT) teams
  • Owns one or more primary domains while supporting other TPMs with cross-domain initiatives
  • Accountable for ensuring IT solutions deliver measurable improvements in business outcomes and enterprise value
  • Manages the successful delivery of digital and operational solutions
  • Drives the creation of clear problem statements and defines desired outcomes from complex business needs
  • Assists in prioritizing product backlogs and helps drive execution through Agile Systems Development Life Cycle (SDLC) processes
  • Leads the delivery of enterprise technology solutions
  • Collaborates closely with key stakeholders to translate strategic objectives into scalable solutions
  • Supports Health Plan Operations within one or more primary domains
  • Drives the application of advanced healthcare systems knowledge
  • Promotes disciplined product management practices across the domain
  • Acts as a Subject Matter Expert (SME), serves as a resource and mentor for other staff
  • Leads business stakeholders in defining product vision, solution intent, scope, value hypothesis, and roadmap
  • Drives the translation of complex business needs into clear problem statements and outcomes
  • Partners with internal teams ensure business requirements and product intent are clearly understood
  • Collaborates with key stakeholders to ensure the product backlog for the domain is effectively prioritized
  • Manages the delivery of quality and member-focused digital solutions
  • Monitors product performance, identifies improvement opportunities, and drives continuous enhancement
  • Ensures alignment with Centers for Medicare and Medicaid Services (CMS), California Department of Health Care Services (DHCS), Health Insurance Portability and Accountability Act (HIPAA), and other payer regulatory requirements
  • Partners with business owners, business leaders, and subject matter experts (SMEs)
  • Applies subject matter expertise in evaluating business operations and processes
  • Performs other duties as assigned

Requirements:

  • Bachelor's Degree in Computer Science or Related Field
  • At least 10 years of experience in a health plan, payer organization and/or health system, ideally as a Technical Product Management or similar role
  • Experience in at least one of the following healthcare domains: Customer Engagement / Front Office Operations, Health Services Delivery and Quality Oversight, Provider Network Operations / Data, Finance / Claims / HR / Compliance Enablement
  • Proven experience translating complex business needs into clear problem statements that enable technically ready requirements for IT and development teams
  • Experience delivering enterprise digital solutions that improve member and provider experience, operational efficiency, and maintain regulatory compliance
  • Experience with agile product management frameworks, backlog prioritization, sprint planning and related tools
  • Experience collaborating with cross-functional business and IT teams
  • Experience facilitating interdepartmental workshops
  • Experience presenting key initiatives to senior leadership
  • Advanced understanding of SDLC and agile delivery processes
  • Ability to translate complex business needs into clear problem statements
  • Ability to develop product roadmaps and other visuals
  • Excellent communication, collaboration, and stakeholder management skills
  • Expert in Jira, Confluence, or similar project management tools
  • Advanced understanding of data models, system interfaces, APIs, and enterprise reference architecture
  • Excellent analytical and problem-solving skills
  • High functional understanding of health plan and/or health system systems and applications
  • Excellent understanding of healthcare regulatory requirements including HIPAA, CMS, DHCS

Nice to have:

  • Master's Degree in Information Technology or Related Field
  • Experience supporting operational or strategic initiatives across the Health Services Delivery and Quality Oversight domain
  • Advanced ability to develop clear visuals and documentation supporting technical product management
  • Familiarity with FHIR, APIs, cloud architecture, or other modern healthcare interoperability standards
  • Expertise in enabling large-scale improvements and measurable outcomes across the domains
  • Certified Scrum Product Owner (CSPO)
  • PMI Agile Certified Practitioner (PMI-ACP)
  • Agile, SDLC, and regulatory compliance training for healthcare payer operations
What we offer:
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)

Additional Information:

Job Posted:
March 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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