Senior Technical Product Manager

• Set and communicate platform-level product strategy for billing at Wavelo
• Translate complex billing behavior into clear product definitions, requirements and guardrails
• Evaluate new use cases and customer requests, making tradeoffs between flexibility, risk, and long-term maintainability
• Partner with Engineering, Operations, and Product managers to align on billing behavior and ownership boundaries
• Enable Marketing through accurate, product-authored documentation that explains billing behavior, supported use cases, customer value, and competitive differentiation
• Partner with the Solutions team to evaluate customer-specific requirements, distinguishing between one-off needs and platform-level capabilities that should be productized
• Maintain a shared mental model of “how billing works” across teams
• Serve as a liaison to customer delivery/solutions teams — ensuring smooth onboarding, integration, and customization.
• Define success metrics and drive outcomes that improve customer experience.

• 5+ years in technical product management experience, with senior-level ownership of platform or financial systems
• Strong experience with billing (telecom is nice to have), invoicing, payments, or accounting-adjacent platforms
• Demonstrated ability to work closely with engineering teams in an agile environment, translating complex product behavior into clear priorities, acceptance criteria, and iterative delivery
• Hands-on experience collaborating with Engineering teams on event-driven architectures, microservices, and RESTful API design.
• Familiarity with customer onboarding, delivery, and post-sales technical support — especially in a SaaS or enterprise setting.
• Strong product instincts backed by technical fluency — you can translate platform complexity into clear, compelling value for customers.

Experience with telecom systems and standards is a plus, but not required.

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