Senior Technical Product Manager Loyalty Job at Metyis (Porto)

Senior Technical Product Manager Loyalty

Metyis

Location:
Portugal , Porto

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are Metyis, a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design and provides Advisory services. Together with HUGO BOSS, our esteemed business partner, we have embarked on a joint venture and created the HUGO BOSS Digital Campus, dedicated to increasing the data analytics, eCommerce and technology capabilities of the company and boosting digital sales. The HUGO BOSS Digital Campus employees will help create a state-of-the-art data architecture infrastructure, advanced business analytics, and the development and enhancement of HUGO BOSS’ eCommerce platform and services.

Job Responsibility:

Act as a trusted IT consultant and point of contact for all Loyalty-related topics across multiple projects and stakeholders
Collaborate closely with IT and business colleagues to clarify technical topics, acting as translator between business needs and IT capabilities
Take full IT ownership of all loyalty‑related processes
Know best the technical capabilities and limitations of our SAAS loyalty engine “Talon.One” and integrations to assess the feasibility of new business requirements and manage their technical implementation. You design consistent technical integration concepts and coordinate successful implementation
Manage, coach, and develop your product team colleagues, considering resources, capabilities, projects, prioritization and external partners
Strong commitment to producing clear, well-structured, and coherent documentation, ensuring alignment across teams and supporting the scalability and maintainability of our technology solutions
Serve as a strategic and technological partner for stakeholders across business and IT

Requirements:

Strong expertise and passion for customer loyalty and customer experience, paired with a customer‑centric and innovative mindset
Experience with API-based integration patterns
Ideally, experience with loyalty management platforms and reward systems
Excellent communication skills and strong analytical capabilities
Proven experience in project or product team leadership, ideally within digital transformation environments
Effective cross‑functional networking, strong negotiation skills, and the ability to align diverse perspectives
Minimum of 6 years of relevant experience in IT consulting or similar role
Degree in Business Informatics, Business Economics, Information Systems, or related field
Fluent in English, both written and spoken

What we offer:

Develop your professional career working with one of the major brands in the fashion industry
Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics
Driving high-impact insights enhancing decision-making across the entire organization
Driving brand equity and digital sales through enhanced digital experiences
Interaction with senior business and eCommerce leaders on regular basis to drive their business towards impactful change
Become part of a fast-growing international and diverse team