Senior Technical Operator Job at Amgen (Breda)

Senior Business Execution Consultant - Service Now Senior Technical Analyst

Wells Fargo is seeking a Senior Technical Analyst to support and evolve our Serv...

Location

India , HYDERABAD

Salary:

Not provided

Wells Fargo

Expiration Date

June 11, 2026

Requirements

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
ServiceNow Expertise – Hands on experience with: AI Search and Generative AI optimization
Knowledge Management
Employee Centre (or Employee Centre Pro)
Virtual Agent for HR
Now Assist for HRSD and Knowledge
HRSD reporting and Performance Analytics
Strong understanding of ServiceNow Yokohama or newer capabilities and upgrade considerations
Strong understanding of AI powered search concepts, including relevance, ranking, metadata, and user intent
Proven ability to use data and analytics to drive platform improvements and employee experience outcomes

Job Responsibility

Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
Work independently to make recommendations for support function by providing support and leadership
Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
Collaborate and consult with team leaders in developing project plans, policies and procedures
Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
Develop and execute test strategies and test cases to validate functionality, data integrity, AI outputs, and user experience for system and user acceptance testing
Troubleshoot and resolve HRSD, search, Virtual Agent, and reporting issues, identifying root causes and implementing sustainable fixes
Support end to end delivery of HRSD capabilities, including solution design research, fit gap analysis, configuration, prototyping, testing, deployment, documentation, and post release optimization

Fulltime

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Senior Technical Services Cross Technology Systems Integration Specialist / Technical Lead

The Senior Technical Services Cross Technology Systems Integration Specialist at...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced understanding and appreciation of technical design and business principles
Advanced project fundamental and administration ability
Advanced project fundamentals which are demonstrated in the execution of installations and other assignments
Advanced customer engagement skills
Advanced relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Advanced ability to coach, mentor and provide guidance to team members
Ability to take ownership as technical lead during project lifecycle
Bachelor's degree or equivalent in Information Technology or Computing or related field

Job Responsibility

Interacts with clients on site and remote to meet more complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Delegates lower complexity tasks to engineers and technicians
Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets
May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management
Included in complex design work, with input to the design expected

Fulltime

Senior Technical Program Manager

We are looking for a Senior Technical Program Manager with deep experience in ha...

Location

United States , San Jose

Salary:

164900.00 - 299400.00 USD / Year

Roku

Expiration Date

Until further notice

Requirements

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or a related technical field
8+ years of experience in hardware program management within consumer electronics or a related high-volume manufacturing industry
Proven track record of managing consumer electronics products from concept through mass production at scale (millions of units)
Deep understanding of hardware development phases from prototype through production and associated gate criteria
Experience coordinating software development programs alongside hardware schedules, including OS integration and release management
Familiarity with software development lifecycles and agile methodologies
Experience managing relationships with ODMs, CMs, and component suppliers
Strong technical foundation — ability to engage with mechanical designs, electrical schematics, manufacturing processes, and software development workflows
Experience working across time zones with global teams and manufacturing partners, with flexibility for regular evening meetings
Excellent communication skills — able to translate complex technical challenges into clear narratives for diverse audiences

Job Responsibility

Own end-to-end program management for Roku player products, driving hardware development from concept through engineering validation, design verification, and into mass production
Build and maintain detailed program schedules, track milestones, manage critical paths, and provide clear status reporting to stakeholders and leadership
Coordinate across hardware engineering, mechanical engineering, software, quality, operations, creative, compliance, and other cross-functional teams to deliver products on time and on budget
Track software feature completion, bug triage, and release readiness for new product launches
Coordinate OS integration and certification testing timelines with hardware schedules
Manage relationships with external manufacturing partners (ODMs/CMs), component suppliers, and SOC vendors
Proactively identify hardware program risks — design maturity, tooling readiness, supply chain constraints, and schedule pressure — and develop mitigation strategies
Drive Design for Manufacturing (DFM) and Design for Assembly (DFA) conversations to optimize product cost, quality, and manufacturability
Facilitate cross-functional technical discussions, challenge assumptions, and drive data-driven decision-making
Communicate program status, risks, and trade-offs clearly and concisely to stakeholders at all levels

What we offer

Health insurance
equity awards
life insurance
disability benefits
parental leave
wellness benefits
paid time off
global access to mental health and financial wellness support and resources
healthcare (medical, dental, and vision)
life

Fulltime

Senior Technical Project Manager

We are looking for a seasoned Senior Technical Project Manager to help lead and ...

Location

Salary:

Not provided

SitePen

Expiration Date

Until further notice

Requirements

Significant experience leading mobile application projects from planning through release
Highly experienced working with product stakeholders, business leaders, clients, designers, and engineering teams
Comfortable owning delivery for a modern mobile application and the supporting web/platform ecosystem behind it
Technically fluent across the full software lifecycle including product discovery, design, development, QA, release management, analytics, and support
Able to anticipate what teams may overlook and proactively ensure important requirements, dependencies, approvals, and deliverables are not missed
Strong in roadmap ownership, milestone planning, prioritization, scheduling, and timeline management
Deep Jira expertise with the ability to build effective workflows, boards, dashboards, and linked ticket structures that create clear visibility, accountability, and execution discipline rather than a backlog graveyard
Experienced managing client relationships with professionalism, confidence, and clear communication
Able to translate business goals into practical execution plans for designers and developers
Focused on outcomes, accountability, and consistent forward progress rather than administrative busywork

Job Responsibility

Help lead and organize the delivery of a high-quality mobile application initiative
Keep teams aligned and accountable
Confidently manage both internal execution and external client relationships
Bring structure without bureaucracy
Keep momentum high
Ensure successful delivery comes from balancing product priorities, engineering realities, timelines, communication, and quality
Own delivery for a modern mobile application and the supporting web/platform ecosystem behind it
Anticipate what teams may overlook and proactively ensure important requirements, dependencies, approvals, and deliverables are not missed
Own roadmap, milestone planning, prioritization, scheduling, and timeline management
Use Jira to build effective workflows, boards, dashboards, and linked ticket structures that create clear visibility, accountability, and execution discipline

Senior Technical Account Manager, Cash App Pay & Afterpay

Block is looking for a Senior Technical Account Manager to support our Cash App ...

Location

United States , New York

Salary:

Not provided

Cash App

Expiration Date

Until further notice

Requirements

Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce
Prior hands-on technical experience in Solutions Engineering, Partner Engineering, Technical Consulting, or software development
Experience managing and growing enterprise accounts, including identifying expansion opportunities and driving commercial outcomes
Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms, with the ability to explain technical concepts clearly to both technical and non-technical audiences
Proficiency in JavaScript, HTML, and CSS
comfortable assessing and debugging integration issues across e-commerce and POS platforms
SQL and the ability to leverage it for data analysis and troubleshooting
Experience with monitoring tools (Datadog, SumoLogic) for proactive issue detection and portfolio health oversight
Familiarity with platform management processes: environments, testing, release management, and deployments
Strong commercial acumen and ability to balance client advocacy with company objectives

Job Responsibility

Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes
Provide education to merchants, partners, and internal teams on Cash App Pay and Afterpay features, and deliver quarterly technical reviews connecting integration health to commercial performance
Partner with Solutions Engineering to ensure seamless pre-sales to post-sales handoffs and collaborate on expansion opportunities
Work cross-functionally with Account Management, Sales, Solutions Engineering, Product, and Engineering to provide technical and operational solutions that improve the merchant experience
Partner with Product and Engineering to represent the merchant voice and frame feature requests with commercial impact
Proactively manage new product life cycles in conjunction with Product and Engineering teams to facilitate merchant adoption
Lead integration health monitoring - conduct regular health checks using defined KPIs, perform root-cause analysis, implement preventative measures, and promote standardization across merchant implementations
Leverage HTML, CSS, and JavaScript to assess and creatively solve integration issues on merchant websites and in-store terminals
Maintain comprehensive integration documentation following established templates
Operate within and contribute to the team's established operating rhythm, including regular merchant health reporting, portfolio reviews, and performance measurement against defined KPIs

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Senior Technical Support Supervisor

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , Berkeley

Salary:

119850.00 - 162150.00 USD / Year

Boeing

Expiration Date

Until further notice

Requirements

Ability to obtain access to Special Access Programs (SAP)
Active CompTIA Security+ certified (or similar certification meeting DoD Directive 8570.01 Certification Requirements)
3+ years of experience in all aspects of Windows Desktop administration (e.g. application and services, troubleshooting, application configuration, networking, user accounts, Active Directory and/or security)
3+ years of experience in an IT Help Desk position resolving IT issues
3+ years of experience with Agile planning/project management tools (Version One, Jira, etc.)
1+ years of experience developing and implementing process improvements
1+ years of experience leading or managing projects and/or teams

Job Responsibility

Supervise day-to-day operations of the help desk, including workload management, and helpdesk performance monitoring
Serve as escalation point for complex incidents and ensure timely resolution
Develop, maintain, and enforce help desk procedures, knowledge base articles, and best practices
Track and report on key performance indicators (KPIs) and SLAs (e.g., ticket response/resolution times, customer satisfaction)
Coach and train junior team members, providing hands-on guidance to promote team growth
Coordinate with IT teams (network, systems, applications) for problem resolution and project work
Drive continuous improvement initiatives and user experience enhancements

What we offer

Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work

Fulltime

D365 FO Senior Technical Consultant

The IT D365 F&O Developer is responsible for designing, developing, customizing,...

Location

India

Salary:

Not provided

HSO

Expiration Date

Until further notice

Requirements

Strong knowledge of D365 F&O architecture, data model, and extensibility framework
Experience with SQL Server, and Power Platform (Power Apps, Power Automate) and Microsoft Fabric
Skilled in data integration (Dataverse, Synapse Link, REST APIs) and reporting (SSRS, Power BI)
Familiarity with version control, CI/CD pipelines, and automated testing within Azure DevOps
Understanding of LCS project management, monitoring tools, and deployment strategies
Financial and operational processes — general ledger, procurement, inventory, manufacturing, and project management
Understanding of end-to-end ERP lifecycle: from design and configuration to deployment and support
Experience working in industries such as manufacturing, retail, logistics, or professional services is a plus
Awareness of compliance, audit trails, and data governance (especially in finance and operations contexts)
Analytical thinking: Able to diagnose complex issues, find root causes, and propose structured solutions

Job Responsibility

Develop, customize, and maintain D365 F&O functionalities using X++, Azure DevOps, and related Microsoft technologies
Collaborate with functional consultants and business analysts to translate requirements into accurate, scalable technical solutions
Integrate D365 F&O with other enterprise platforms (e.g., Power Platform, Azure Logic Apps, API frameworks)
Manage code promotion, deployments, and version control through Azure DevOps or Lifecycle Services (LCS)
Conduct performance tuning, troubleshooting, and technical support for both production and non-production environments
Ensure adherence to Microsoft best practices, security standards, and ITIL-based service management processes

Fulltime

New

Senior Technical Delivery Manager

At AKQA (part of WPP), our Technology team design and deliver digital products a...

Location

Australia , Melbourne

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Strong experience delivering complex digital products in a technical environment
Understand modern architectures (e.g. composable, headless, cloud-based)
Experience with Agile delivery and iterative product development
Ability to balance delivery discipline with product thinking and quality outcomes
Confident stakeholder management and communication skills
Proactive, adaptable, and comfortable operating in a fast-changing environment
Strong problem-solving skills, with the ability to navigate complexity and bring clarity
A genuine interest in AI and emerging technologies, and how they shape product delivery
A focus on quality and impact, not just timelines and outputs
Ability to challenge thinking constructively to improve outcomes

Job Responsibility

Lead end-to-end delivery of complex technical and AI-enabled products
Ensure solutions are well-architected, scalable, and built to a high standard
Work closely with development, architecture, and design teams to shape and deliver product outcomes
Translate product and technical requirements into clear, actionable delivery plans
Manage scope, timelines, and budgets while maintaining a strong focus on product quality
Identify and manage risks, dependencies, and trade-offs across projects
Drive collaboration across multidisciplinary teams and stakeholders
Contribute to evolving delivery practices, including adoption of AI tools and new ways of working

Fulltime

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Senior Technical Operator

Job Description

Job Responsibility

Requirements

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