Senior Technical Operator (A-Shift) Job at GSK (Zebulon)

Job Description

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Job Responsibility

Operates, challenges, and cleans equipment, replenishes consumable supplies, and all the duties needed by the business in accordance with cGMPs, Batch Documentation, SOPs, ZSPs and JSAs as required and responsible for independently maintaining inspection readiness of area
Actively participates in monitoring equipment for excessive rejects /stoppages utilizing performance data to escalate any problems occurring in the area that affect product quality, safety and other aspects of line performance
Trained in the GSK Production System standards (i.e. 5s, standard work, problem solving, Gemba, process confirmations, and performance management) towards the goal of Zero Accidents, Zero Defects, and Zero Waste. Participates in performance management defect / stoppage trending, steps 1-6 of problem solving, and performing / maintaining OSW and 5S, CIF actions
Deliver against safety, quality, waste & performance objectives defined by strategy deployment. Identifies and able to implement process improvement for areas or alternative operating methods to increase safety, quality, and equipment efficiency aligned to strategy
Recognized as a subject matter expert on operations / process and provides the first line of defense for equipment troubleshooting. Leads and executes minor repairs on the equipment and completes preventative maintenance. Operators possess considerable knowledge of the job and is reliable and able to plan own daily activities and produce high quality and high quantity work. Participates in validation and engineering trials
Fluent and a trainer in systems /applications required for job performance and to monitor and identify trends (i.e. DELTA, myLearning, FreeWeigh, DISY, Active Plant, IP21, SAP work order transactions etc.)
Works in coordination with other associates, assistants, and/or technicians to carry out daily job responsibilities, including recognizing and leading troubleshooting technical issues and providing information to next supervisory level
Maintains full knowledge of the job and is recognized as a certified OJT trainer for the department and to partner with leads to complete SOP changes. Maintains complete acquaintance with and understanding of the general aspects of the job and the practical applications to problems and situations ordinarily encountered
Demonstrates the ability to conduct equipment set up changeovers and start of batch activities to the designed specifications without start up issues and performs start of batch maintenance activities

Requirements

High School Diploma or GED
5+ years' experience in Production Operator role
3+ years' experience working at GSK in a Production role
OJT certified in all work centers in packaging or the majority of work centers in manufacturing
Demonstrated performance in all Process Operator job roles

Nice to have

Visual inspection and attention to detail
Strong attention to detail and ability to create and follow detailed documentation
Ability to follow both written and verbal instruction
Knowledge of Overall Equipment Effectiveness (OEE)
Effective verbal and written communication skills
Ability to work independently
Competent to perform data entry, utilize computers and HMIs
Knowledgeable of all applications to the area (i.e. DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, SAP basic transactions for meeting production supply etc)
Ability to work accurately with figures and information
Ability to use and analyze data effectively
Basic reading, writing and mathematical skills
Advanced computer skills and understanding and operational computer skills of, MS Word, and MS Excel
Ability to proficiently utilize basic hand tools
Ability to work accurately with figures and information
Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipment related to the production of medical devices and/or pharmaceutical products
Visual inspection and attention to detail
Strong attention to detail and ability to create and follow detailed documentation
Ability to follow both written and verbal instruction

What we offer

Competitive base salary
Annual bonus based on company performance
Flexible working options available for most roles
Learning and career development
Access to healthcare & wellbeing programmes
Employee recognition programmes
Onsite cafeteria
Onsite gym
Temperature-controlled environment
Licensed onsite Health & Wellness clinic

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Senior Technical Operator (A-Shift)

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