Senior Technical Operations Specialist Jobs

NAVBLUE Limited

Location:
Poland, Gdańsk

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We're on the hunt for a talented and proactive individual to join our team, someone who thrives on ensuring our services are always available, secure, and performing at their best. If you enjoy the challenge of building, maintaining, optimizing, and troubleshooting technology services you’ll fit right in. You'll be instrumental in rolling out exciting changes to our services, shaping our best practices, developing robust SOPs, and enhancing our use of Infrastructure as Code (IaC) and Configuration as Code (CaC) to build reliable and scalable systems used every day by your colleagues at NAVBLUE. This role offers a unique opportunity to own the reliability of our critical services, from planning new infrastructure and migrating existing systems to performing essential upgrades and responding to incidents. We're looking for someone who can not only solve today's problems but also anticipate tomorrow's challenges, continually improving our systems and processes. If you're ready to make a significant impact on our operational excellence and contribute to a culture of continuous improvement, we'd love to hear from you!

Job Responsibility:

Ensuring availability across numerous services, whether they are custom software, commercial software, or free and open source solutions
Monitoring system and application performance, and logs
Creating and testing backup and recovery procedures
Responding to alerts and incidents when they occur
Investigating and finding solutions to operational issues at the infrastructure, network, os and application levels
Escalating issues to vendors or partners when appropriate
Follow and improve the best practices and standards that help us keep services safe, secure, and reliable
Improve or create our best practices to ensure the smooth operation of services and execution of procedures
Develop and improve SOPs for the maintenance of our services and their underlying systems
Develop and improve Infrastructure as Code (IaC) and Configuration as Code (CaC) used to maintain services and systems
Ensuring our systems meet non-functional requirements such as performance or system protection requirements
Planning and performing upgrades and or updates to services and their underlying operating systems and infrastructure when required
Manage and document the configuration of systems following established processes for change control with input from vendor documentation or vendor support
Write and validate the procedures used to update the system configuration and/or upgrade the systems to new versions with input from vendor documentation applied to our architecture
Perform software updates following the documented procedures and be ready to respond to and troubleshoot issues that may arise during this activity
Communicate plans and progress with internal stakeholders
Planning and deployment of new infrastructure
Ability to turn vendor’s deployment documentation or IaC resources into repeatable and reliable deployments using Infrastructure as Code and Configuration as Code
Adapt monitoring and backup strategies to new services and their architectures
Migration of existing systems to new infrastructure when required
Define scopes of work for and monitor performance of third party teams to help scale our work higher when required

Requirements:

Successful completion of a post-secondary degree or diploma in computer science or technology (or equivalent)
Five or more years of proven experience in a technical role supporting multiple systems
Experience using scripting languages to perform and automate tasks
Using Infrastructure as Code and Configuration as Code such as Terraform and Ansible
Experience deploying production services into cloud environments
AWS Cloud Practitioner
AWS SysOps Administrator or Solutions Architect Associate preferred
Linux Foundation Certified Systems Administrator (LFCS) or similar is a bonus
Solid knowledge of Operating Systems & ability to perform troubleshooting required
Proven track record building and maintaining infrastructure in cloud environments
Solid understanding of networking for enterprise environments required
Demonstrated ability to identify root cause of issues and to recommend permanent, long term, fixes
Demonstrated ability to perform standard troubleshooting in AWS environment and providing guidance to other teams
Some experience with container and container orchestration platforms like kubernetes
Proactive, confident self-starter with effective interpersonal and communication skills
Fluent in spoken and written English
Effective interpersonal skills
Advanced Proficiency with the operation and support of Linux and/or MS Windows Operating Systems such as Process and service management, Fundamentals of resource management and monitoring, Troubleshooting tools available
Deep knowledge of networks, shell scripting, Databases (Postgres, MySQL, MSSQL), DNS, HTTPS, and typical 3-tier architectures
Infrastructure as Code (Terraform preferred) and Configuration as Code (Ansible preferred)
Cloud environments and technologies, such as AWS, kubernetes, etc.
Working knowledge of Windows domain administration, patch management, IIS management and Group Policies

Nice to have:

AWS SysOps Administrator or Solutions Architect Associate preferred
Linux Foundation Certified Systems Administrator (LFCS) or similar is a bonus
Some experience with container and container orchestration platforms like kubernetes

What we offer:

Stable employment based on a full-time job contract
Flexible working hours and work-from-home opportunities (3 days in office)
International working environment in a dynamic company
Access to the latest knowledge and technologies enabling professional development
Training and development possibilities
Participating in international projects and international trips
Competitive salary dependent on experience and qualifications
Private medical coverage for you and your family
Sport card
Life insurance for you and your family
Co-funding for meals
Employee stock ownership plan

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Technical Operations Specialist