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We are seeking a backend engineering professional with strong experience in Java, Spring Boot, and microservices to build and scale AI-driven conversational platforms. This role focuses on designing robust backend services that integrate with AI models, telephony systems, and frontend applications, enabling seamless, accessible, and high-quality conversational experiences across channels.
Job Responsibility
Design, develop, and maintain backend services using Java, Spring Boot, and microservices architecture
Build and manage REST APIs, applying backend-for-frontend (BFF) patterns where appropriate
Integrate AI platforms such as IBM Watson / watsonx and Microsoft Composer into enterprise-grade solutions
Support IVR and telephony integrations, ensuring reliable conversational flows across voice and digital channels
Implement LLM integration patterns, including prompt engineering, retrieval-augmented generation (RAG), and tool calling
Contribute to agent orchestration and conversational logic across distributed services
Apply observability best practices using OpenTelemetry to monitor and improve system performance
Collaborate closely with frontend teams using React and web component architectures
Embed CI/CD practices, automated testing, and structured release strategies into AI product delivery
Requirements
Experienced in backend development using Java, Spring Boot, and microservices
Confident in REST API design, API lifecycle management, and integration patterns
Familiar with AI and conversational platforms, including IBM Watson / watsonx and Microsoft Composer
Knowledgeable in IVR and telephony fundamentals within enterprise environments
Comfortable working with LLM-based systems, including RAG pipelines and agent-based architectures
Experienced in engineering practices such as CI/CD, test automation, and release management
Able to collaborate effectively with cross-functional teams, including frontend and AI engineering colleagues
Curious and adaptable, with interest in emerging areas such as real-time audio, multimodal input, and unified memory architectures
What we offer
Exposure to large-scale, real-world AI and conversational platforms
Opportunities to work on enterprise-grade microservices within a global organisation
Collaboration with diverse, international teams across technology and transformation domains
A supportive environment that values learning, inclusion, and sustainable growth