CrawlJobs Logo

Senior Technical Engagement Manager

vercel.com Logo

Vercel

Location Icon

Location:
United States

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

178000.00 - 260000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Play a pivotal role in driving customer outcomes by providing technical and operational leadership on post-sales delivery of Professional Services within customer engagements. Collaborate closely with the account team to ensure the delivery of outcomes that align with customer business and technical goals while assisting in identification and scoping of potential future work within accounts. Contribute to the growth and maturity of Vercel’s Professional Services, helping build new education, migration, and development offerings and enhance delivery capabilities.

Job Responsibility:

  • Act as the technical delivery leader for Professional Services engagements
  • Work backwards from customer business and technical outcomes to define success criteria and delivery plans
  • Manage cross-functional delivery teams
  • Monitor project health, identify risks, and implement mitigation strategies
  • Serve as the primary point of contact for customers
  • Partner with the account team to identify and coordinate technical pursuits
  • Develop customer-tailored project proposals and statements of work
  • Support Vercel engineers when presenting technical solutions to customers
  • Contribute to the development of new service offerings
  • Help mature Vercel’s Professional Services delivery capabilities
  • Help drive partner attachment and engagement on shared customers
  • Mentor and guide team members

Requirements:

  • 7+ years of experience in consulting, technical delivery, or customer-facing roles
  • Focus on platform migrations, front-end web implementations, AI business process transformation, or similar complex technical projects
  • Understanding of modern web architectures, including agentic systems, composable architectures, and frontend frameworks
  • Proven track record of leading both post-sales delivery engagements and account expansion efforts
  • Excel at managing cross-functional teams and stakeholders
  • Strong communicator, capable of translating technical concepts into business value
  • Experience working with cloud platforms and DevOps practices

Nice to have:

  • Experience with Vercel’s platform or similar edge computing and frontend cloud platforms
  • Familiarity with agile methodologies and project management tools like Jira or Asana
  • Background in software development or engineering
  • Experience working in a fast-paced, high-growth SaaS or technology company
  • Direct experience with regulated industry customers and/or Enterprise customers
What we offer:
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - mentorship and events
  • Flexible Time Off
  • Gear and WFH budget

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Technical Engagement Manager

New

Technical Engagement Manager / Account Manager

The Technical Engagement Manager (TEM) plays a key role in the delivery of clien...
Location
Location
United States , New York
Salary
Salary:
150000.00 - 180000.00 USD / Year
evolutioniq.com Logo
EvolutionIQ
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines
  • Ability to balance client needs with budget and capacity
  • Effective communication skills across teams with both technical and non-technical people
  • along with strong ability to communicate complex problems
  • Proficiency in data analysis and manipulation with Excel and other analytical tools
  • Background working with data, as an analyst, consultant, or in a client management capacity
  • Extreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same
  • Ability to handle the ups and downs of early startup life
  • Enthusiasm for team work and pair work
  • Kind, empathetic, polite and professional
Job Responsibility
Job Responsibility
  • Provide quality technical & business service delivery for a select group of clients, provide backup support to Senior TEM’s on top-tier client accounts as needed. Ensure that we are tracking towards client renewal or expansion
  • Provide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
  • Participate in internal & customer-facing conference calls, demonstrations, and presentations. Advocate for the client and provide an “outside in” perspective
  • Support other business and operational development initiatives, as required
  • Develop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities
  • Weekly status updates and escalate project risks to clients and the delivery team
  • Document client business rules, requirements and processes and ensure proper configuration of the platform
What we offer
What we offer
  • Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching
  • Additional family, wellness, and pet benefits
  • Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers)
  • Flexible schedule for new parents returning to work
  • Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend
  • $1,000/year for each employee for professional development
  • Opportunities for tuition reimbursement
  • Annual bonus plan
  • Company equity plan (RSUs)
  • Fulltime
Read More
Arrow Right
New

Senior Technical Program Manager – Trading & Core Software

As a Senior Technical Program Manager – Trading & Core Software, you’ll drive pr...
Location
Location
United States , Austin
Salary
Salary:
Not provided
optiver.com Logo
Optiver
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hold a degree in computer science, engineering, or a related STEM field
  • Have 5+ years of experience in software engineering or technical program management within a high-performance technology environment
  • Proven success managing complex, cross-functional software programs from design to rollout
  • Technically fluent – comfortable engaging in architecture and systems design discussions
  • Pragmatic and outcome-oriented, with strong analytical and communication skills
  • Motivated by impact and intrigued by the intersection of trading, technology, and strategy
  • Highly self-motivated and thrive in environments with minimal oversight
Job Responsibility
Job Responsibility
  • Lead multi-disciplinary programs that enable Optiver’s trading expansion into new markets, asset classes, and products
  • Oversee development of the firm’s core trading software – including instruments, trades, positions, and control systems
  • Partner with senior engineering and trading leadership to define scope, align priorities, and execute high-impact initiatives
  • Enhance delivery processes, feedback loops, and reporting to improve cross-team visibility and accountability
  • Drive continuous improvement and operational excellence across trading and software development teams
What we offer
What we offer
  • Highly competitive compensation package including performance-based bonus structure
  • 401(k) match up to 50%
  • Comprehensive health, mental, dental, vision, disability, and life coverage
  • 25 paid vacation days alongside market holidays
  • Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more
  • The opportunity to work alongside best-in-class professionals from over 40 different countries
Read More
Arrow Right

Technical Services Senior Manager

Technical Services Senior Manager position in the M Circular Metals Division, re...
Location
Location
Greece , Thessaloniki
Salary
Salary:
Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in engineering, technical services, or industrial project management within heavy industry or metallurgy
  • Proven leadership in managing large-scale investment projects and multidisciplinary teams
  • Strong background in plant operations, maintenance, and industrial automation
  • Degree in Engineering or a related technical field
  • Proficiency in engineering software, industrial IT systems, and project management tools
  • Fluency in Greek and English
Job Responsibility
Job Responsibility
  • Leading the execution of engineering, procurement, construction, and maintenance for current and future Circular Metals plants
  • Developing and implementing strategies for industrial IT systems aligned with plant operations, ensuring cybersecurity and data integrity
  • Managing technical investments and ensuring alignment with strategic and operational goals
  • Overseeing contractor engagement and performance across projects and services
  • Negotiate multi-year contracts and ensure compliance with safety, budget, and operational standards
  • Embedding maintenance best practices to enhance asset reliability and reduce downtime
  • Ensuring compliance with HSE standards and fostering a culture of safety and environmental responsibility
  • Support the development of technical specifications and documentation for new projects
  • Coordinate with cross-functional teams to ensure seamless integration of technical services
  • Monitor and report on key performance indicators related to technical operations
What we offer
What we offer
  • Competitive remuneration package
  • Ticket Restaurant Card
  • Group Health Insurance Plan
  • Preferential household electricity plan
  • Pension Plan
  • Company car
  • Fuel allowance
  • Performance bonus
  • Fulltime
Read More
Arrow Right

Senior Strategic Engagement Manager

The Atlassian Advisory Services team is a globally distributed group of dedicate...
Location
Location
United States , San Francisco; Austin; New York; Seattle
Salary
Salary:
129800.00 - 208400.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience within SaaS companies
  • 5+ years of Services or Success customer-facing roles
  • Demonstrated customer engagement management ability including escalation management, customer advocacy, and managing multiple engagements simultaneously
  • Customer discovery/value realization skills
  • Experience identifying and interpreting themes from customer data
  • Experience working on cross-team projects, engaging with Sales, Product, Support, Customer Success Management and other teams
  • Experience helping an organization adopt an Atlassian product or similar product
  • Technical Project Management experience including planning, scheduling, monitoring, and stakeholder reporting
Job Responsibility
Job Responsibility
  • Lead the Atlassian Advisory Services paid engagements with some of our largest customers, helping them unlock the potential of their teams and drive outcomes with the Atlassian System of Work
  • Manage client expectations, services engagement health, and ensure successful completion of delivery work with the customer
  • Collaborate with Atlassian teammates for your client engagements including co-creating long-term strategic engagement and adoption plans with Sales and Success counterparts
  • Facilitate a deeper level of engagement with Advisory Services customers
  • Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Senior Program Manager (Technical)

We are seeking a Senior Program Manager (Technical) to join the CTO Strategic In...
Location
Location
United States , Seattle
Salary
Salary:
135400.00 - 217600.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 10+ years of relevant work experience across program management (background as a Technical Program Manager or Engineering Program Manager is preferred)
  • Background in data analytics and insights, with the ability to interpret complex data sets and translate findings into actionable insights
  • Excellent verbal, written, and facilitation skills (including experience with facilitating meetings and engaging with an executive audience)
  • Demonstrated experience and success leading high-impact, cross-functional programs
  • Expertise partnering with leaders and stakeholders on strategy while leading roadmap creation, prioritization processes, and change management communication
Job Responsibility
Job Responsibility
  • Design, implement, and scale a comprehensive program for our Global Engineering Interns and Early Career Talent
  • Provide regular updates and data reports, including progress against goals to stakeholders and executive audience
  • Define goals and data metrics to measure the effectiveness of and improve upon the program
  • Create stable, scalable, and sustainable programming across the Engineering job family and beyond
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
  • Fulltime
Read More
Arrow Right

Senior Technical Project Manager

The Technical Senior Project Manager will lead the orchestration of complex, cro...
Location
Location
Poland
Salary
Salary:
Not provided
https://www.hsbc.com Logo
HSBC
Expiration Date
February 10, 2026
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Engineering, Information Technology or related field
  • 7 to 9 years of experience of project management experience, with at least 3+ years in a senior role managing complex technical projects
  • PMP (Project Management Professional) and/or CSM (Certified Scrum Master) are highly desirable
  • demonstrated knowledge of Financial Services business processes and resultant information needs: client, risk / regulatory / finance, etc.
  • excellent communication skills with technical (the team) and non-technical (senior entity management around the globe) counterparts
  • ability to execute quickly and efficiently
  • analytical/problem solving capabilities, ability to conceptualize, anticipate future direction and trends
  • solid understanding of Agile principles and practices (Scrum, Kanban)
  • familiarity with cloud platforms (AWS, Azure, GCP) and data architecture
  • experience with data pipelines, data warehouses and ETL processes
Job Responsibility
Job Responsibility
  • Act as a bridge between business objectives and technical execution, by ensuring technical excellence of deliverables and alignment with strategic goals
  • lead the end-to-end management of large-scale, cross-functional technical projects, including platform migrations, infrastructure overhauls, and system integrations
  • drive project execution using a hybrid of Agile and traditional methodologies, tailored to the project’s needs
  • serve as a primary point of contact for project stakeholders, including senior leadership, product managers, engineering teams (IT and DAO)
  • facilitate clear and concise communication across all levels, translating technical concepts for business audiences and business needs for technical teams
  • work closely with IT, DAO, and architects to understand technical dependencies, feasibility, and implementation strategies
  • provide technical guidance and support to team members, ensuring projects align with technical standards, best practices, and applicable internal policies
  • engage with stakeholders across various teams to gather requirements, provide updates, and manage key project stakeholder expectations
  • track project progress, prepare reports, and present findings to senior management
  • facilitate collaboration between cross-functional teams, ensuring effective communication and alignment of project goals
What we offer
What we offer
  • Competitive salary
  • annual performance-based bonus
  • additional bonuses for recognition awards
  • multisport card
  • private medical care
  • life insurance
  • one-time reimbursement of home office set-up (up to 800 PLN)
  • corporate parties & events
  • CSR initiatives
  • nursery and kindergarten discounts
  • Fulltime
Read More
Arrow Right

Senior Technical Product Marketing Manager

We are seeking an enthusiastic Senior Technical Product Marketing Manager to dev...
Location
Location
United States
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Service Management, along with hands-on experience in implementing Service Management solutions
  • Over 7 years of experience in technical product marketing, solutions consulting, implementation, sales engineering, or product management, preferably within ITSM, ESM, or ITOM software sectors
  • A comprehensive understanding of the priorities and needs of ITSM and IT operations leaders
  • Exceptional communication skills
  • proficient in presenting and demonstrating the value of products and solutions to IT buyers, influencers, and internal stakeholders
  • Outstanding public speaking and presentation abilities, capable of engaging and inspiring diverse audiences. Demonstrates confidence in both practices and products
  • Strong networking and relationship-building skills. Proficient in establishing trusted relationships with analysts and other influencers through product and solution briefings, demonstrations, evaluations, and engagement in online communities and social media
  • Experience representing organizations at industry events and conferences
  • Relevant certifications in ITSM or related fields are advantageous
Job Responsibility
Job Responsibility
  • Develop compelling, differentiated, and feature-accurate content and messaging that effectively highlights the Atlassian Service Management solution
  • Represent the organization at industry conferences, seminars, and events, delivering presentations and participating in panel discussions
  • Establish and maintain relationships with key stakeholders, including industry leaders, partners, and prospective clients
  • Remain informed about industry trends and advancements to ensure our solutions remain competitive and relevant
  • Serve as a spokesperson for the organization, providing insights and thought leadership on Service Management practices and innovations
  • Engage directly with senior leadership teams at our largest customers to facilitate their understanding of the transition to the Atlassian Service Management solution, emphasizing the integration of practices, personnel, and product
  • Collect feedback from external engagements to inform product development and strategic initiatives
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • bonuses
  • commissions
  • equity
  • Fulltime
Read More
Arrow Right
New

Senior Technical Program Manager

Rackner is seeking a program manager that will provide and maintain comprehensiv...
Location
Location
United States
Salary
Salary:
Not provided
rackner.com Logo
Rackner
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Project Management experience or equivalent field
  • Scaled Agile Framework (SAFe) Agile Certification
  • Broad understanding of operational cyber landscapes
  • Practical experience using JIRA and Confluence for project management
  • At least 10 years of overall experience in the functional area
  • A bachelor’s degree in related field required
  • Master’s degree may substitute for 2 years of experience
  • Five years of relevant experience, experience leading complex DevSecOps programs with an emphasis on cloud, cyber and platform technologies
  • Three years’ experience managing teams and projects using agile, and/or spiral development models
Job Responsibility
Job Responsibility
  • Represents JCC2 PMO in all local stakeholder engagements and is primary point of contact to JCC2 program office for communications with supported units and lead for assigned JCC2 projects
  • Responsible for the operational planning, establishment, execution, and evaluation of a multifaceted program/project
  • Responsible for fiscal, operational, administrative, and human resources management of the program
  • serves as principal point of representation for JCC2 PMO and liaison with external constituencies on operational matters and provides day-to-day professional guidance and leadership as appropriate to the area of expertise
  • Develops detailed work plans, schedules, project estimates, resource plans, and status reports
  • Conducts project meetings and is responsible for project tracking and analysis
  • Ensures adherence to JCC2 PMO directives and quality standards and reviews project deliverables
  • Manages the integration of vendor tasks and tracks and reviews vendor deliverables
  • Recommends and takes action to direct the analysis and solutions of problems
What we offer
What we offer
  • Employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided
  • Fitness/Gym membership eligibility
  • weekly pay schedule
  • employee swag, snacks & events
  • 401K with 100% matching up to 6%
  • Highly competitive PTO
  • Great health insurance with large network of providers
  • Medical/Dental/Vision
  • Life Insurance, and short- & long-term disability
  • Industry-Leading Weekly Pay Schedule
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy