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The Senior Learning Specialist is a skilled professional who plays a key role in maximizing the effectiveness of learning and enablement initiatives. This role requires deep accounting experience and BlackLine solution knowledge and the accounting workflows they support. You will be responsible for leading the creation and delivery of high-impact training programs, designing engaging learning programs, and leading cross-functional enablement projects. This specialist applies advanced instructional techniques, adapts content for diverse audiences, and proactively uses feedback and data to refine learning experiences to elevate training quality across the organization.
Job Responsibility:
Design effective learning programs across multiple modalities, independently creating structured, effective programs tailored for diverse audiences and measurable outcomes
Deliver engaging virtual and live training sessions on BlackLine solutions for global audiences, facilitating sessions with confidence and adapting to different learning styles
Demonstrate strong BlackLine Product Knowledge, understanding several products, their integrations, workflows, and value propositions for both internal and external audiences
Build interactive, story-driven content that improves learner retention, acting as an expert storyteller and innovating within courses to drive participation
Apply data and learner feedback to optimize training, continuously refining learning experiences based on analytics and feedback
Use deep product + accounting expertise to create accurate, customer-relevant content and explain integrations, positioning, and value across functions
Lead cross-functional projects with clear plans, milestones, communication, and execution, managing risks and adjusting plans as needed
Gain proficiency in primary learning tools (e.g., Articulate, Rise, Camtasia), optimizing workflows
Communicate with clarity and presence, effectively using visual aids and audience engagement techniques in presentation delivery
Maintain awareness of industry knowledge, including customer profiles and competition
Requirements:
5+ years of hands-on accounting/finance operations experience
Knowledge of 2 BlackLine solutions
Experience in training delivery, instructional design, or skilled in presentation delivery
Accounting background (degree or 5+ years of hands-on accounting/finance operations experience)
BS/BA degree
Proficiency in two or more BlackLine products
Training delivery, instructional design, or enablement experience
Strong facilitation skills in live and virtual presentation environments
Willingness to learn instructional design models and course development tools (e.g., Articulate, Rise, Camtasia)
Ability to use analytics and feedback to improve learning experiences
Strong communication and project management abilities, including leading cross-functional enablement projects from start to finish
Deep working knowledge of products and their value in real-world use cases
Nice to have:
Experience running Professional Services projects
Strong team player, results-driven, metrics-driven, and thrives in a fast-paced environment
Excellent analytical thinking, problem-solving, organizational, and time management skills
Ability to define and execute creative solutions in a dynamic work environment
Work effectively across disciplines and organizations to prioritize tasks and make decisions
Demonstrates high accountability, quality, and reliability in all aspects of enablement
Accepts uncertainty as normal and acts without having the total picture (Dealing with Ambiguity)