This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. The Sr. Technical Enablement Program Manager, Post-Sales is a crucial team member focused on the long-term success of the Post-Sales teams who serve our customers. This role owns the strategy and creation of dedicated enablement programming for our growing and constantly evolving Post-Sales team members, focusing specifically on Support & Advanced Services. You are the owner and conductor of all enablement programming to ensure role efficacy and the steward of deep product expertise. You will work upstream with Post Sales leadership, operations, Product, Product Marketing, CTO, and our enablement teams to ensure that as our processes evolve and product grows, our technical field teams have the deep-dive knowledge required to implement, troubleshoot, and ensure customer adoption and renewal.
Job Responsibility:
Design programs that ensure customer success
Ensure technical efficacy
Build the Technical Toolkit
Drive Operational Alignment
Technical Liaison
Facilitate Key Sessions
Lifecycle Knowledge Manager
Post-Sales Impact
Stakeholder Consultant
Requirements:
5+ years proven experience in Technical Enablement, Post-Sales customer engagements, or Technical Program Management within a fast-paced, high-tech B2B environment
Deep Technical Acumen: Mandatory and demonstrable advanced knowledge of Cloud Security principles, implementation architecture, and post-deployment troubleshooting
Post-Sales Expertise: Demonstrated experience supporting or enabling Professional Services, Technical Support, or Customer Success Architecture teams
Executive Engagement: Ability to consult, influence and drive decision making with senior leadership and executives. Strong initiative-taking and project ownership skills
Exceptional Program Management: Strong attention to detail with a proven ability to manage multiple complex, cross-functional projects across various timelines. You are a powerful and effective communicator for both executives and individual contributors
Architectural Fluency: Strong understanding of how to translate technical product specs and 'how-it-works' logic into field-consumable materials (Implementation playbooks, troubleshooting guides, configuration SOPs)
Exceptional Collaboration: Ability to effectively partner with Product Management, Technical Enablement Teams, Operations, and Post-Sales Leadership to bridge the gap between 'product built' and 'product supported'
What we offer:
Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave