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We are seeking a highly adaptable professional to manage complex, cross-country technology programmes and projects within the Delivery Management as a Service (DMaaS) organisation. The individual will take ownership of high-impact initiatives across multiple network domains, coordinating end‑to‑end delivery for VOIS customers. This role is suited for someone who thrives in dynamic environments, brings strong technical insight, and excels in stakeholder collaboration, planning, risk management, and driving structured delivery excellence.
Job Responsibility:
Lead the full lifecycle of large-scale and complex programmes, from feasibility and design through to testing, acceptance, and transition to operations
Establish programme and project governance in close collaboration with Market Delivery Managers and Network Strategy & Engineering stakeholders
Define and maintain structured project plans ensuring alignment within broader programme frameworks
Manage risks and issues proactively while supporting mitigation through coordinated stakeholder engagement
Handle prioritisation and escalations related to resources, budgets, and delivery constraints
Ensure clear, customer‑focused communication with all partners and project teams
Maintain timely and accurate reporting in the NSE project management tool, ensuring full alignment, documentation quality, and governance integration
Advocate for and contribute to the continuous development of PM Managed Services offered to VOIS customers
Support knowledge sharing, team engagement initiatives, and integration of new team members
Step in to assist peers by taking over programmes or projects when required to help meet team delivery KPIs
Requirements:
Experienced in project and process management within the telecommunications field, with over five years of relevant expertise
Strong understanding of end‑to‑end network architecture and interdependencies across domains
Skilled in stakeholder management and comfortable working across virtual, multi-country environments
Analytical, adaptable, and able to make timely decisions based on data and business context
Excellent communicator with strong negotiation and engagement capabilities
Fluent in English, with the ability to produce high‑quality written and verbal communication
Technically knowledgeable in telecommunications, system integration, and network platform lifecycles
Educated to degree level in telecommunications, computer science, or a related technical discipline