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This position is a Senior Technical Business Lead dedicated to Pennsylvania Emergency Management Agency (PEMA) and Office of State Fire Commissioner (OSFC) application development team. This position will be bridging the gap between business needs and technical solutions within PEMA & OSFC organizations. This position will work directly with the PEMA/OSFC Section Manager to solve IT business solution needs and problems.
Job Responsibility:
Plan and coordinate daily-stand up with development team
Working directly with PEMA/OSFC Section Management to solve IT Business solution needs and problems
Collaborating with the PEMA/OSFC Application team to identify and fix technical problems
Provide and lead Incident Management & Change Management for PEMA/OSFC Application support team
Provide weekly status updates on development teams project, task, and initiatives
Responsible for application inventory, application support documentation & organization of PEMA/OSFC application portfolio
Review specification business requirements and collaborate with the team on development level of effort estimations for requirements
Involved in adopting COTS products for PEMA/OSFC
Requirements:
DevOps and familiar with the SCRUM/iterative/waterfall development
Strong problem-solving skills
Experience with ITSM, including Remedy & ServiceNow
Excellent communication skills, with the ability to understand client requirements
IT Project Management
Strong analytical and communication skills
The ability to build good relationships with clients and colleagues
The ability to gather and interpret data
Excellent presentation skills
A broad knowledge of technologies and applications
The ability to explain ideas clearly to technical and non-technical staff
A knowledge of industry quality standards, legislation, and best practice
The ability to work effectively under pressure and to deadlines
A flexible and adaptable approach
A commitment to keep up to date with technology
Gather tasks and requirements with security and accessibility in mind