Senior Technical Business Analyst Job at Raymond James (Saint Petersburg)

Senior Technical Business Analyst

Raymond James

Location:
United States , Saint Petersburg

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As part of our Raymond James Trust System Engineering and Support Team, the Senior Technical Business Analyst will act as a partner with the Trust business group and IT Partners to facilitate and implement technology solutions. This role will support multiple in-house and vendor-based RJ Trust applications, along with IT project support. This individual will be responsible for writing business process and system requirements that will ensure the technology solution will meet the needs of the business. Requires a high-level understanding of systems, industry and end-user requirements. This is a primary role that helps to collaborate between business and application developers on a complex system, handle data research and analysis requests from business on issues and work with IT Partners to help drive and get them to successful conclusions. Requires very good understanding of systems and their interactions, financial services industry and end-user requirements. Is able to make judgements and recommendations based on the analysis and interpretation of data.

Job Responsibility:

Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities
Validates test cases to ensure that scripts will evaluate the business function being performed
Gathers and interprets information from multiple sources (including databases, interviews, etc.) and makes recommendations
Supports the business by handling configuration and workflow management for financial and document management systems
Provides support for application development teams including documenting business processes
Translates technical concepts to business audience and business information to a technical audience
May take a lead role in developing estimates and implementation plans for technical solutions
Partners with team members to develop project schedules, reports and documentation
May be required to act as project lead on small to medium projects and/or provide direction to others on the team
Collaborates with the vendor handing over business use cases, designing technical solutions and assessing implementation options
Understands and applies principles in risk management, issue tracking and change management
Performs other duties and responsibilities as assigned

Requirements:

More than five (5) years of experience as a Technical Business Analyst
Financial Services experience is highly preferred
Experience with supporting enterprise level, complex applications is preferred
Experience and background in working with financial accounting systems would be preferred
Experience with Hyland OnBase software (Workflow, WorkView) preferred
Experience with gathering business requirements from ground up is required
Advanced knowledge issue tracking, change management and requirements gathering
Solid understanding of SDLC and working through various phases of it with Peers and IT Partners
Knowledge of Waterfall, Agile and Hybrid software development methodologies
Reporting knowledge from user perspective, such as creating and running reports in SSRS and Tableau
Experience with SQL scripting, RDBMS queries, pulling data out of various systems, writing BRD's, etc... is required
Experience writing scripts for data manipulation
Experience in working with various stakeholders of IT and Business Operations at senior level is required
Experience with analyzing data in a complicated multi-layered application in heterogeneous environment
Experience in working with vendor-based application software implementation and support is a plus
Ability to query a database using SQL and create reports in SSRS/Tableau is a plus
Ability to assume ownership and responsibility, act as a key liaison between application development and business operations is required
Ability to understand in-depth details of business processes rules
Document and communicate them effectively to various technical and non-technical partners
Effective Communication
Demonstrate a strong knowledge in position-related areas
Work in a team environment or project room to facilitate collaboration
Ability to provide system support including after hour incident handling when necessary (rotation within the support team)
Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Computer and Information Science, High School (HS) (Required)
General Experience - 3 to 6 years

Nice to have:

Experience in working with vendor-based application software implementation and support is a plus
Ability to query a database using SQL and create reports in SSRS/Tableau is a plus

Additional Information:

Job Posted:
March 12, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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