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Senior Technical Business Analyst

Australia, New South Wales · Job Posted March 13, 2026
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Job Description

Technical Bridge: Act as the critical link between Business Units (BU) and Engineering to translate business "intent" into technical "execution." Agentic Pioneer: Partner with developers to determine how traditional requirements can be fulfilled through AI Agents and intelligent automation. Impact at Scale: Drive the "How" behind the systems that power the shopping experience for millions of customers.

Job Responsibility

  • Requirement Translation (What to How): Take high-level business requirements and decompose them into actionable, technical specifications. You will bridge the gap by explaining how the systems will interact to meet BU's needs
  • Agentic Solution Partnering: Work side-by-side with Engineers to architect agentic workflows. You will help decide if a requirement should be solved via hard-coded logic or if it is a candidate for an AI Agent (reasoning, tool-calling, and autonomous execution)
  • Technical Backlog Management: Own the technical "How" of the backlog. You will ensure stories are "Engine-Ready," with clear technical constraints, API mappings, and data flow diagrams
  • Process & Workflow Engineering: Analyze existing business processes not just to document them, but to re-engineer them for an AI-first environment. You will identify the specific data points and "tools" an AI agent would need to perform a task
  • Elicitation & Validation: Continue to lead complex workshops to gather requirements, but with a focus on technical feasibility. You will define acceptance criteria that account for both deterministic code and probabilistic AI outputs
  • Subject Matter Expertise: Serve as the "Technical PO" for your domain, partnering with other BAs on how to interface with Engineering and how to leverage Agentic patterns in their own workstreams
  • Solution breakdown, planning, scheduling: Actively participate in daily stand-up meetings. Lead backlog refinement and planning sessions, ensuring proposed solutions are broken down into manageable chunks in close collaboration with the engineering team. Coordinate the scheduling of parallel and sequential tasks, and help the team navigate dependencies and risks

Requirements

  • Engineering-Centric BA Experience: Proven track record of working directly within Engineering teams to deliver complex digital products
  • The "How" Mindset: Ability to take a vague business request and map out the API integrations, database schemas, and logic flows required to build it
  • AI & Agentic Fluency: A good understanding of how AI Agents function (e.g., how an LLM uses "tools" or APIs to complete a task). You can help engineers define the "action space" for an agent
  • Agile Delivery: Expert in writing technical user stories and managing a delivery-focused backlog
  • Distributed system experience and familiarity with eventual consistency, data intensive applications, and considerations for reliability, maintainability and scalability
  • Technical Literacy: Experience with API design (REST/gRPC), SQL/MongoDB, and system integrations. You are comfortable reading documentation and discussing architectural patterns

Nice to have

Supply Chain/Fulfilment: Experience in these areas is a big plus, as you'll be applying agentic logic to complex, real-world logistics

What we offer

  • Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
  • A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
  • A progressive and flexible ‘work from anywhere' policy that gives you the opportunity to harmonise work, life and your wellbeing
  • A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app

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