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The Senior Technical Analyst is responsible for building, maintaining, and enhancing scalable, cloud-based platform software solutions that drive real business value. This position supports Tier 1 and Tier 2 solutions, managing fraud, credit, and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. This is a hands-on role for someone who enjoys solving complex problems, delivering high-quality code, and working collaboratively across teams.
Job Responsibility:
Build and configure robust, scalable software solutions to meet business requirements
Maintain high-performance solutions that integrate with modern cloud platforms
Apply sound software engineering principles and design patterns to create maintainable codebases
Build intuitive, browser-based user interfaces and backend services
Participate in code reviews to ensure adherence to quality standards
Write and maintain technical documentation and detailed implementation estimates
Troubleshoot and resolve issues in development, staging, and production environments
Support releases across multiple environments using established deployment practices
Follow established software configuration methodologies and coding standards
Contribute to the evolution of engineering processes and tools
Regularly assess and improve existing code and systems for performance, scalability, and maintainability
Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible
Requirements:
Bachelor's Degree - Computer Science or a related field. In lieu of degree, equivalent industry experience may be considered
Software Development - 3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment
Product Management - 3+ years of relevant Product Management experience in an Agile software product development environment
Up-to-date knowledge of strategic frameworks, industry trends, and datasets to improve company performance
Medium to advance knowledge of Scripting Tools (Python/SQL/HTML/Perl)
Strong understanding of software development life cycle (SDLC) and software testing methodologies
Proficiency with testing tools and automation frameworks (Selenium/Junit/TestNG/Cucumber) with a strong background in UAT, QA and Unit Testing
Agile Methodologies - Proven success in delivering software with Agile Scrum methodologies and other commonly used tools
Technical Writing -Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
Agile Project Management - Experience with Agile backlog/project management tools
Collaboration - Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
Strong problem-solving and analytical skills - Experience in delivering large and complex business/technology initiatives. Creativity and the ability to reach insightful conclusions
Communication - Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence
Object-oriented languages - Proficiency in Java and JavaScript (or similar object-oriented and frontend languages)
Databases - Experience with NoSQL databases (e.g., DynamoDB, MongoDB, Aurora)
At least 18 years of age
Legally authorized to work in the United States
Nice to have:
Knowledge of federal & compliance regulations e.g. SOX, PCI & CPNI
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