Senior Technical Account Manager

As a Senior Technical Account Manager, you’ll be responsible for ensuring the commercial success of our most critical accounts through a combination of pre-sales enablement, addressing complex technical API topics before, during, and after partner integration and ensuring operational issues are addressed efficiently in collaboration with our EMEA HQ resources. You are experienced with APIs and B2C/B2B marketplace partnership models, marketing touchpoint integrations, and the technical side of affiliate marketing. As part of the APAC team, you’ll apply your knowledge and expertise by ensuring the commercial success of existing accounts while also guiding the technical and operational onboarding of new accounts from start to finish. This role is highly collaborative,while based in APAC as part of the regional team, the Senior Technical Account Manager is expected to work in close collaboration with the global Partner Success & Operations Team and be the the key link between the APAC region and the Berlin HQ for all operational, technical, and reporting matters. You will provide an important APAC perspective in the development of global processes by the Partner Success & Operations Team, helping ensure that the specific requirements of the APAC region are met in our centralised reporting systems and operational processes.