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Senior Technical Account Manager

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SiriusXM

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Location:
Romania , Bucharest

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Senior Technical Account Manager (maternity leave coverage - 24 months) you will be responsible for maintaining technical relations with some of our biggest publishers and partners. A high degree of technical background in AdTech platforms is strongly preferred. You will become the technology and product advocate on behalf of the publishers, manage resolution of critical technical incidents, and educate our customers on how to use our products to maximum value gain. In addition, you will assist in growing the business by on-boarding new audio publisher customers and project managing technical integrations to deploy AdsWizz’s full suite of monetization solutions. We are looking for someone with an unquenchable thirst to win who’s passionate in helping online audio publishers adapt to the digital world in monetizing this new channel.

Job Responsibility:

  • Manage a handful of our most strategic VIP customers, ensuring a ‘customer first’ approach to achieve adoption of AdsWizz tools and growth of our partners digital audio business
  • Be key in the preparation and delivery of VIP customer quarterly business reviews and ensure agreed actions are processed
  • Work with internal teams (support, product, engineering etc.) to ensure your VIP customers voice is heard within the AdsWizz organization
  • Be an expert on the AdsWizz supply side platform while understanding its unique position and the value it affords to our supply partners
  • Drive on-boarding of new partners including business requirement definition, technical briefing and product deployment specifications, project launch plan creation, acceptance validation and product delivery project management
  • Coordinate with the Sales/Business Development, Product and Operations Management, and publishers to ensure operation-readiness post-launch
  • Act as a point of contact for customer product and operational change management, post product delivery
  • Be a product liaison covering roadmap, releases, and feature requests between our product team and publishers
  • Monitor key technical and business metrics, share insights and analytics to partners/customers and internal stakeholders
  • Help facilitate various work streams from both a product and commercial perspective
  • Manage P1 system incident escalation, communicate status and resolution to partners/customers in collaboration with Global Tech Support and Operations team
  • Support quarterly business account reviews with partners/customers and internal executive teams.

Requirements:

  • Entrepreneurial, a self-starter
  • Strong organizational, process and analytical skills. Detail-oriented
  • Excellent interpersonal communicator (written and verbal) skills, especially in client services context
  • Deeply interested in the advertising technology industry
  • Capable of establishing a trusting relationship with the client, ultimately becoming a strategic advisor
  • Able to handle work in a fast-paced environment and to work with international teams
  • Open and flexible to execute tasks at every level
  • Applicants must have a good sense of humor and sound judgment
  • Experienced working with remote operations and R&D team a plus
  • Fluency in English (with a second European language a big advantage)
  • 5+ years of related Account/Client Services, Technical Consulting and/or Sales Engineering experience in advertising technology is required
  • 2+ years of involvement with VAST, OpenRTB, and verification/measurement vendors
  • Understanding of SDKs and ad format (i.e. audio
  • video) encoding a plus
  • Proven project management experience with platforms involved in the direct sales and programmatic ecosystem (i.e. SSPs, DSPs
  • ad servers)
  • Superior analytical skills and experience with analytic investigation through gathering of large data set to identify and explains trends or patterns
  • Works well against deadlines and has a clear understanding of how to estimate a project and lead it to completion
  • A professional and positive demeanor when dealing with internal and external personnel
  • A proven track record of business successes
  • Excellent combination of operational, technical support, and business awareness with a consultative mindset.

Nice to have:

  • Experienced working with remote operations and R&D team
  • Understanding of SDKs and ad format (i.e. audio
  • video) encoding
  • Fluency in a second European language
What we offer:
  • Casual & friendly working environment with opportunities to impact the company with your ideas and involvement
  • Technology diversity, interesting technical exposure in building the best ad-tech product on the market
  • Quarterly Sales Incentive plan to celebrate personal and company wins
  • Individual training budget to use as you like for skill improvement
  • Sports bonus for activities such as gym, biking, and yoga
  • Meal tickets card for enjoyable lunch breaks
  • Gift cards for special events and holidays
  • Days off for your birthday and special events, to recharge and enjoy your BIG moment
  • Private medical subscription to keep you healthy
  • Private Pension Fund (Pillar III) based on your years of tenure
  • Free library subscription for the book lover in you
  • Good hardware devices (new laptops / Macs, displays etc.)
  • Parking lots at company office – 60% co-funded by the company
  • Company offsites, CSR activities, and getaways to stay connected and keep the flame alive.

Additional Information:

Job Posted:
December 25, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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