CrawlJobs Logo

Senior Team Lead-Security, Technical Services

nttdata.com Logo

NTT DATA

Location Icon

Location:
Thailand , Bangkok

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Senior Team Lead, Technical Services is a pivotal role responsible for managing a team of engineers to ensure client satisfaction and operational excellence. The ideal candidate will have solid experience in IT service management, technical services, and strong leadership qualities. A bachelor's degree in Business or Information Technology is required, with a master's degree preferred. The role offers a hybrid working environment and requires immediate availability.

Job Responsibility:

  • Provides operational leadership team to a team of individuals accountable for service offer management
  • Sets the standard for client satisfaction and assists with the development of client service policies, procedures and standards that will ensure the continued satisfaction of our clients
  • Investigates and solves client problems which have been escalated by the team
  • Assists with the preparation of bids and proposals to clients and remains up to date with deals in the pipeline to ensure a smooth transition from Sales to Delivery
  • Ensures that assigned infrastructure at the client site is configured, installed, tested and operational
  • Investigates all line support calls and identifies the root cause of incidents, events and problems to ensure proactive future management
  • Takes full ownership for managing the escalated incidents, requests, events and/or problems to resolution within the service level conditions
  • Provides continuous feedback to clients and affected parties and updates all systems and/or portals as prescribed by company procedures
  • Follows the required handover procedures for shift changes to ensure service continuity and manages resource allocation to achieve service level agreements
  • Assists with the analysis of statistics and other data to determine the level of client service provided
  • Contributes to and assists with the maintenance of the information technology site plan
  • Assists with the identification of user and employee training requirements

Requirements:

  • Bachelor's degree or equivalent in Business or Information Technology or related field
  • Master’s degree or equivalent in Information Technology or Business Administration preferred
  • ITIL certification is desirable
  • Relevant technical certifications as required
  • Solid experience in similar role within a related global technology environment
  • Moderate level of experience operationally managing a technical team
  • Solid experience dealing with clients and managing service levels
  • Solid stakeholder engagement experience at all levels in the organization
  • Seasoned knowledge of technical services, IT service management, and related technologies
  • Ability to stay up to date with industry trends, emerging technologies, and best practices
  • Seasoned knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices
  • Seasoned understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration
  • Good client-facing and communication skills, with the ability to build and maintain strong client relationships
  • Developing management qualities, including the ability to learn the skills to inspire and mentor a team
  • Displays the ability to facilitate presentation of technical and complex matters to a diverse audience
  • Ability to analyze data and produce reports on issues and recommend resolutions
  • Ability to multi-task, set priorities and meet deadlines
  • Seasoned knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable
  • Ability to work collaboratively with cross-functional teams and stakeholders

Nice to have:

  • Master’s degree or equivalent in Information Technology or Business Administration
  • ITIL certification
  • Seasoned knowledge of ITIL (Information Technology Infrastructure Library) practices

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
NTT DATA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Team Lead-Security, Technical Services

Marketing Intern

Build upon your classroom studies through our Hotel Internship Program opportuni...
Location
Location
India , Sohna
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be a current college or university student
  • Fulltime
Read More
Arrow Right

Retail Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...
Location
Location
United Kingdom , Camborne
Salary
Salary:
13.09 GBP / Hour
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent customer service skills with a genuine passion to go above and beyond
  • A strong dedication to achieve goals and sales targets
  • Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
  • Ability to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and communicates effectively
  • Able to work a varied shift pattern each week in-line with shop opening and closing times.
Job Responsibility
Job Responsibility
  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Exceed your sales objectives
  • Embrace change and rise to the challenges of a customer engaged role both face to face and virtually
  • Actively investigate and resolve any question or complaint
  • Receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
What we offer
What we offer
  • Commission scheme for exceeding targets
  • Fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
  • Health and Wellbeing support across key areas – Financial, Health, Social, Community and Career
  • Investment in your development and career progression
  • Pension scheme and life assurance.
  • Fulltime
Read More
Arrow Right

Retail Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...
Location
Location
United Kingdom , Hemel Hempstead
Salary
Salary:
13.09 GBP / Hour
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent customer service skills with a genuine passion to go above and beyond
  • A strong dedication to achieve goals and sales targets
  • Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
  • Ability to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and communicates effectively
  • Able to work a varied shift pattern each week in-line with shop opening and closing times.
Job Responsibility
Job Responsibility
  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Exceed your sales objectives ('Smashing your Targets')
  • Embrace change and rise to the challenges of a customer engaged role both face to face and virtually
  • Actively investigate and resolve any question or complaint
  • Receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
What we offer
What we offer
  • Commission scheme for exceeding targets
  • Fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
  • Health and Wellbeing support across key areas – Financial, Health, Social, Community and Career
  • Investment in your development and career progression
  • Pension scheme and life assurance.
  • Fulltime
Read More
Arrow Right

Chef de Partie

Are you passionate about cooking and ready to take your culinary career to the n...
Location
Location
United Kingdom , Northolt, Ruislip
Salary
Salary:
15.20 GBP / Hour
aramark.co.uk Logo
Aramark UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A relevant culinary qualification
  • Previous kitchen experience
  • Food safety certification (or willingness to complete via our e-learning)
  • Great communication and a team-first attitude
  • Ability to pass DBS and full security vetting
  • Have lived in the UK for the past 3 years
  • Have the legal right to work in the UK
  • Be able to pass DBS and full security vetting
Job Responsibility
Job Responsibility
  • Work alongside the Sous Chef to deliver high-quality meals with minimal waste
  • Maintain food levels and brand standards across all services
  • Prepare delicious dishes for military dining and special events
  • Support with kitchen checklists and post-service analysis
  • Follow kitchen procedures and hygiene standards
  • Take part in ongoing training and development
What we offer
What we offer
  • Free on-site parking
  • Uniform and safety shoes provided
  • Access to an on-site gym
  • Employee Benefits app: online GP, mental health support, and discounts on everything from groceries to weekend getaways
  • Life assurance & pension contributions
  • Generous holiday allowance—with the option to buy more
  • Career development opportunities—we love to promote from within
  • Apprenticeships and top-tier training available
  • Fulltime
Read More
Arrow Right

Credit Risk Analyst

The Credit Analyst 1 is a developing professional role. Applies specialty area k...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0-2 years prior experience in a financial institution with a focus on credit analysis and spreading software
  • Extensive knowledge of GAAP accounting, financial regulations, financial products, and credit analysis
  • Ability to analyze business and personal financial statements with respect to GAAP and Citibank policies
  • Bachelor’s/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Accurately spreads business and personal financial statements and business and individual tax returns on a timely basis and in accordance with Generally Accepted Accounting Principles (GAAP) and Citibank policies
  • Ensure that financial data for simple to complex credits are mapped appropriately into the bank's matrix and analysis tool
  • Provides comments to the judgmental Underwriter on significant items in the financials and may be involved in credit structure and loan pricing
  • Additional responsibilities may include being a specialist for a designated industry and the effective interaction with Credit Officers and Relationship Managers while providing assistance regarding the analysis of the applications
  • Spread new, renewal and interim financial statements and business and individual tax returns in accordance with bank guidelines (focus on more complex financial statements (i.e. Not-For-Profit)
  • Provide succinct analysis based on customers, peers, the portfolio, and the industry
  • Provide preliminary analysis of simple to complex credits, including calculation of cash flow, debt service coverage, collateral coverage, and guarantor net worth
  • Coordinate with the Credit Officers, Credit Analysts, Other Credit Center Staff and Relationship Managers
  • Act in an advisory role for the Credit Officers/Relationship Managers on loan agreement/covenants clarification and monitoring
  • Complete quality assurance reviews to ensure application packages and analysis are thorough and accurate prior to forwarding for underwriting
  • Fulltime
Read More
Arrow Right

1st Officer Hapag Lloyd Cruises

Location
Location
Salary
Salary:
Not provided
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid Chief Officer Certificate of Competency and required STCW trainings
  • Previous experience as a Watch Officer on board a cruise ship
  • Highly self-motivated, resilient under pressure, and solution-oriented
  • Structured, precise, and creative working style with strong implementation skills
  • Demonstrates ownership and accountability across all performance areas
  • Excellent German and English skills, both written and spoken
Job Responsibility
Job Responsibility
  • Ensure compliance with ISPS, SSP, SQM, flag state, and national regulations under the supervision of the Ship Security Officer (SSO)
  • Manage gangway operations, including access control, visitor documentation, and crew training, ensuring smooth and secure operations
  • Operate and maintain security equipment, conduct safety drills, and report malfunctions to the Staff Captain
  • Conduct environmental training, maintain related documentation, and oversee pest control measures in line with company standards
  • Coordinate with port agents for waste and water management (e.g., garbage, sludge, bilge water)
  • Maintain and train crew on Ballast Water and Garbage Management Plans
  • review voyage plans with environmental considerations
  • Train crew in shipboard safety procedures according to the muster list
  • Support risk assessments and manage work permit processes efficiently
  • Oversee accident reporting and ensure accurate and complete documentation
What we offer
What we offer
  • Employment contract directly with TUI Cruises GmbH, including social insurance if you are resident in Germany
  • Personal contact persons at TUI Cruises for your professional and personal concerns
  • 1:1 rotation
  • International working environment in diverse and open-minded teams
  • Uniform provided, with complimentary onboard cleaning service
  • Exclusive crew offer on board with gym, sun deck, shore excursions, crew bar and crew events
  • Opportunity to explore some of the world’s most beautiful destinations during your leisure time
  • Organization and coverage of your arrival and departure costs
  • Board and lodging on board included: Free accommodation in a single cabin with private bathroom
  • Fulltime
Read More
Arrow Right

Engineering Excellence Testing Developer

The Applications Development Intermediate Programmer Analyst is an intermediate ...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in programming languages such as Java, Python, VB Script or JavaScript
  • Good Programming experience with Pega
  • Extensive experience with test automation tools like Selenium, Playwright or UFT
  • Proficient Experience with tools such as ALM, JIRA, Zephyr, advanced excel features
  • Experience in Oracle and SQL queries for test data mining, data generation & conditioning
  • Strong understanding of banking workflows, financial products, and regulatory requirements
  • Experience testing banking applications such as loan management systems, payment gateways, or risk management platforms
  • Experience in using mainframe for testing and automation
  • Experience in BDD/TDD, Cucumber framework development
  • Experience in building and maintaining CI/CD pipelines with tools like Jenkins
Job Responsibility
Job Responsibility
  • Test Automation Development: Design and implement robust, scalable, and maintainable test automation frameworks using AI-driven tools and technologies
  • Develop automated test scripts for functional, regression testing of banking applications
  • Ability to identify the scope and E2E delivery of Automation
  • Maintenance of Automation framework and repository
  • AI Integration: Utilize AI and machine learning models to optimize test case generation, execution, and defect prediction
  • Implement AI-based solutions for intelligent test data generation and anomaly detection
  • Banking Domain Expertise: Apply knowledge of banking processes, regulations, and workflows to ensure comprehensive test coverage especially with Disputes workflow
  • Collaborate with business analysts and product owners to understand banking requirements and translate them into effective test strategies
  • Quality Assurance: Analyze requirements of projects, develop test plans, design test cases for broad range of systems and applications and ensure they meet specified standards and end-user requirements
  • Ensure end-to-end quality of banking applications by identifying risks, creating test plans, and executing test cases
  • Fulltime
Read More
Arrow Right

OpenLink Endur Functional Analyst

Senior OpenLink Endur Functional Analyst. The OpenLink Endur Functional Analyst ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience configuring and extending OpenLink Endur or any other ETRM system
  • Additional Experience in commodities products financial as well as physical trade lifecycle across multiple product classes such as Oil, Metals, Gas, Power and Emissions etc.
  • Solid Business Analyst skills, including experience interviewing clients to gather and document business requirements, develop process maps and functional specifications
  • Experience leading client teams through testing and training exercises, followed by successful cut over for go live
  • Ability to troubleshoot issues and provide user support
  • Strong presentation skills
  • Extensive experience writing successful project proposals, experience planning and executing related projects
  • Project management skills/experience
Job Responsibility
Job Responsibility
  • Work closely with existing development team to enhance the current OpenLink platform including integrating with the Global Commodities application stack
  • Must demonstrate drive and initiative, be goal-oriented, dedicated and self-sufficient
  • Must be able to work well under pressure, adapt quickly to changing priorities and maintain focus on key tasks during busy periods
  • Responsible for designing and developing a technology stack, leveraging on a combination of existing platforms and building new strategic platforms, and migrate existing business functions from legacy systems
  • Close interaction with Traders and Quants to understand new requirements for applications across the platform, specifically focused on trade modelling and lifecycle
  • Increase productivity of the technology teams’ build and delivery cycles, and design system solutions to maximize operational efficiency of the business processes/workflows
  • Engage senior business heads, providing frequent & timely updates and managing expectations wherever necessary
What we offer
What we offer
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy