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DELIVER Logo DELIVER · Sales

Senior Team Lead – Grocery Key Accounts

France, Paris · Job Posted February 21, 2026
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Job Description

The Grocery Specialist portfolio holds significant strategic importance for Deliveroo France. This is attributed to its dynamic nature, the inclusion of a diverse array of partners (such as bakeries, patisseries, butchers, and wine sellers), and the highly competitive market landscape. The Client Partner – Grocery Specialist role is designed to combine strategic partner management, team management, and organisation building. (This role is a 11 months Fixed Term Contract). As a Client Partner, you will report to the Head of Specialist, Convenience and Sales, part of the New Vertical team. The position is based in Paris. This is a leadership role with direct impact on customer experience, partner satisfaction and team development across France.

Job Responsibility

  • Lead a team of Account Managers
  • Manage directly highly strategic Specialist partners
  • Execute and optimize the strategy of the Specialist segment
  • Team Management: Responsible for setting clear performance objectives
  • Coach and mentor all team’s talent
  • Foster a collaborative and goal-oriented team environment
  • Ensure 5★ account management standards across the team
  • Act as a trusted advisor, providing insights on Deliveroo capabilities, competitors, and market
  • Account Manager of Strategic Partners: Develop and maintain deep, productive relationships with key accounts
  • Create and execute joint business plans
  • Ensure alignment with overarching company goals
  • Proactively engage partners, including negotiating complex agreements
  • Coordinate cross-functional support
  • Regularly evaluate performance metrics to identify opportunities
  • Lead Commercial Strategy & Execution Excellence: Own the end-to-end growth of the Grocery Specialist segment
  • Develop the commercial strategy based on deep data analysis and market insights
  • Ensure best operational excellence among team and improve process to drive efficiency
  • Build and maintain relationships with senior and C-level stakeholders
  • Lead contract negotiations, renewals, and upsell strategies
  • Cross-Functional Leadership: Partner closely with Operations, Marketing, Product, Strategy, and Finance
  • Represent your portfolio and organisation in leadership forums
  • Influence roadmap and prioritisation through structured partner and market feedback

Requirements

  • 7+ years in commercial, client partnership, or account management roles
  • Proven experience managing complex, strategic brand portfolios
  • Demonstrated success leading a team in fast-paced environments
  • Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses preferred
  • Strong commercial and financial acumen (P&L understanding)
  • Excellent negotiation and stakeholder management skills
  • Ability to run deep and structured data-driven analysis
  • Senior, credible, and resilient leader
  • High ownership mindset with a bias for action
  • Comfortable navigating ambiguity and driving change
  • Passionate about people development and raising standards

What we offer

  • Paternity and maternity support
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Regular social events such as sports, breakfasts and occasional aperitifs
  • Headspace membership
  • Subsidised health insurance, with option to add family
  • Discounted access to Gymlib
  • Subsidised Navigo subscriptions for sustainable transport
  • Subsidy if you use a ‘green’ vehicle to commute
  • 25 days annual leave plus complementary rest days per year, which increase with length of time at the company
  • One day of paid leave per year to volunteer with a registered charity
  • Free Deliveroo Plus subscription
  • Monthly restaurant vouchers
  • Team lunches from the best local restaurants
  • Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
  • We aim to pay every employee competitively for the role they are performing in their respective location
  • Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
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