Senior Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
India, Bengaluru

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Wells Fargo is seeking a Senior Systems Operations Engineer to lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area, contribute in increasing system efficiencies, and ensure the highest levels of systems and infrastructure availability.

Job Responsibility:

Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Provide Production Support and be responsible for solving all Production Incidents. You may work in shifts as situations demand & provide on-call support during weekend/holidays. Required to be on 16x7 standby support & taking responsibility to maintain high availability of systems & applications
Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
Perform Business Continuity/Disaster Recovery Testing and Validations
Be able to work effectively with cross-functional teams, build relationships with stakeholders & Vendors, and drive consensus on solutions
Ability to drive Vendor Changes and ensure all Testing is done and Changes are implemented on time with no Issues
Coordinate various Testing efforts with multiple affected Application SMEs and Vendors and act as an escalation point, provide guidance and direction to less experienced staff
Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
Review moderately complex technical changes that require an in-depth evaluation of Program Code and procedures

Requirements:

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of Software Engineering experience in mainframe environment supporting brokerage and trading applications with strong domain knowledge
Strong understanding of Stock Brokerage/Trading Business processes, including order management, trade execution, settlement., Securities Lending
Solid knowledge of mainframe environments (e.g., COBOL, JCL, DB2, CICS, CHANGEMAN, NDM) and API integrations (REST/SOAP)
Experience with vendor management - Act as the primary liaison with third-party vendors, ensuring service levels are met and resolving escalations
Experience with Production Mainframe Scheduling Tool – ZEKE
Hands-on experience with ServiceNow for ITSM processes (incident, change, and problem management)
Good communication skills and ability to drive adoption of enterprise capabilities, tools, and innovation improving availability in a multi-app ecosystem by evolving observability, monitoring, logging, synthetic monitoring. Exposure to SRE Concepts and Tools - especially Observability and Automation tools (Splunk, AppDynamics, SiteScope, Thousand Eyes etc)
Experience in SDLC and Agile tools such as JIRA, SharePoint, Confluence etc
Exposure with CI/CD tools (e.g., Jenkins, Harness, Azure DevOps, JSON/XML, YAML, github)
Experience working on cloud platforms PCF, Redhat OCP, Azure etc

Additional Information:

Job Posted:
August 18, 2025

Expiration:
August 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Senior Systems Operations Engineer

Wells Fargo

Location:India, Bengaluru

Category:IT - Software Development

Contract Type:Not provided