Senior Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
India, Bengaluru

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Senior Systems Operations Engineer in supporting a critical function within the Wells Fargo Enterprise, Mainframe and Midrange Console Monitoring.

Job Responsibility:

Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Monitor the overall Mainframe/Midrange system environment, responding to alert messages and resolving routine production, application and system problems
Implement best practices for Mainframe Operations
Process Development, Quality Management Processes, Industry Knowledge
Runs scripts and drafts updates to processing procedures / documentation within the data center for application processing and backup
Participate in initiatives and identify opportunities for technology operations
Review, analyze and escalate issues from key metric analysis, event monitors, reported service deviations, and documented changes
Schedule daily team duties and activities to ensure coverage and to ensure the data center service commitments are met
Develop knowledge business cycles and capabilities to assess the impact of technology events on the business and other support areas
Reduce the impact of application and infrastructure failures on business delivery
Present recommendations for resolving more complex situations
Provide information to functional colleagues, internal partners and stakeholders
Lead or participate in initiatives and projects within technology operations
Plan and design, document and enforce escalation policies and procedures
Direct the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success
re-engineering and driving continual service improvement
Collaborate with management and teams to handle questions or problems
Act as a mentor for individuals

Requirements:

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through work experience, training, military experience, education
Knowledge of scripting languages - JCL, system utilities, operating systems, tape processing, scheduling packages and incident and change management principles
Demonstrated ability in MF skills: z/OS related (JES2, VTAM etc.), CICS, IMS, DB2, HMC, Console commands, IPL etc.
Knowledge and understanding of technology support: logically analyzing, diagnosing, and solving technology problems (system, network, application, or field hardware)
Must be self-motivated, able to multi task and work under pressure as a member of a high performance geographically dispersed team

What we offer:

Equal opportunity employment
Accommodation for applicants with disabilities
Drug free workplace

Additional Information:

Job Posted:
September 22, 2025

Expiration:
October 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Systems Operations Engineer

Wells Fargo

Location:India, Bengaluru

Category:IT - Administration

Contract Type:Employment contract