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Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Requirements
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Strong Knowledge on Redhat Linux Operating System
Hands on experience on Unix commands for troubleshooting
Hands on troubleshooting experience on Middleware issues
Hands on experience on Application servers like Weblogic, Tomcat and Database like Oracle
Knowledge/Experience in deploying and managing containerized applications on Openshift
Nice to have
Deliver day-to-day Application/Platform support services for Digital Applications
Responsible for support functions and driving the execution of multiple Application/Platform support services including incident triage, root cause analysis, change evaluation-execution-validation, deployment management, BCP, and risk & vulnerability management, patching, monitoring
Provides on-call production support of Mission Critical applications and resolve issues within RTO
Ensure effective production systems monitoring, alarming and notification response/maintenance
Leverage diagnostic tools to maintain, troubleshoot and restore service or data to systems
Bring in engineering, operational management in domains like Cloud
Engineer automated solutions around how application and infrastructure code changes gets built, packaged, assembled, deployed, monitored and alerted on in our production environments
Work with SRE mindset
Building Automated solutions for daily redundant production support activities
Ability to understand and escalate issues efficiently and appropriately
Identify system bottlenecks and opportunities for process improvements
Deep understanding of industry SDLC\Agile methodologies to analyze existing standards in Dev ops and augment the standards
Maintain and update support documentation (e.g. game plans, run books, procedures, and process)
Communicate, co-ordinate and collaborate with multiple support teams and stakeholders
Experience in application/Infrastructure Support experience using Java/J2EE stack, Weblogic/Tomcat