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Wells Fargo Logo Wells Fargo · IT - Administration

Senior Systems Operations Engineer

India, Hyderabad · Job Posted May 04, 2026
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Job Description

Wells Fargo is seeking a Senior Systems Operations Engineer. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

Job Responsibility

  • Work on complex, broad impact initiatives including provision of high level systems consultation for the technology teams
  • Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
  • Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
  • Make decisions on technical changes and enhancements
  • Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
  • Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Requirements

  • 6+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Bachelor’s degree in computer science, Engineering, or a related field (or equivalent practical experience)
  • 5–7 years of experience in IT operations, monitoring, observability, or SRE-related roles
  • Hands-on experience with tools such as: Splunk, ITRS Geneos, Grafana, Prometheus, Elastic APM, ThousandEyes, AppDynamics
  • Working knowledge of scripting in: Python (including automation, data analysis, or basic ML/Gen AI integrations), Shell scripting
  • Good understanding of SRE fundamentals such as SLIs, SLOs, error budgets, and incident management
  • Exposure to cloud platforms (AWS, Azure, or GCP) and containerized environments (Docker, Kubernetes)
  • Familiarity with CI/CD pipelines and infrastructure-as-code tools (Terraform, Ansible) is a plus
  • Strong analytical and problem-solving skills with a data-driven mindset
  • Clear communication skills and the ability to work effectively with cross-functional stakeholders
  • The team operates on a 16x5 schedule, ensuring coverage across critical business hours and extended support windows
  • Candidates must be willing to participate in weekend on-call rotations, providing support for high-priority incidents and system health checks
  • As part of production management responsibilities, the lead is expected to be available during off-hours when necessary to support major incidents, deployments, or escalations
  • Flexibility and responsiveness are key
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