Senior Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
India, Bengaluru

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a highly skilled and proactive Senior Systems Operations Engineer to join our team. This role is critical to ensuring the reliability, performance, and observability of our production systems. The ideal candidate will have hands-on experience with modern monitoring tools, container orchestration platforms, and incident management processes. You will collaborate closely with development, SRE, and infrastructure teams to maintain high system availability and support continuous delivery pipelines.

Job Responsibility:

Manage and support incidents and releases related to Amelia orchestration and AIME systems
Monitor and support production systems using tools such as Splunk, Grafana, ThousandEyes, AppDynamics, and Splunk Cloud Observability
Perform log analysis and troubleshooting to identify root causes of incidents and performance issues
Manage and support Kubernetes clusters and containerized applications, including deployments on OpenShift Container Platform (OCP)
Collaborate with development and SRE teams to improve system reliability, observability, and incident response processes
Create and maintain dashboards and alerts for proactive monitoring and reporting
Participate in on-call rotations and lead incident response and root cause analysis activities
Document operational procedures and contribute to knowledge base articles for internal use
Support CI/CD pipelines and deployment processes, preferably using Harness
Handle report requests, BCP exercises, and implement necessary changes to dashboards and alerts

Requirements:

4+ years of experience in operations support or site reliability engineering
Strong expertise in log analysis and troubleshooting using Splunk or similar tools
Hands-on experience with Kubernetes and container platforms
Familiarity with Amelia orchestration and AIME, Grafana, Bigpanda, ThousandEyes, AppDynamics, or Splunk Cloud Observability
Good understanding of networking, system performance, and cloud infrastructure
Experience with incident management, root cause analysis, and on-call support
Excellent communication and collaboration skills across cross-functional teams

Nice to have:

Experience with OpenShift Container Platform (OCP)
Exposure to Harness for CI/CD pipeline management
Knowledge of Amelia orchestration and AIME systems

Additional Information:

Job Posted:
August 14, 2025

Expiration:
August 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Systems Operations Engineer