Job Description:
About this role: Wells Fargo is seeking a... In this role, you will: Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area Contribute in increasing system efficiencies and lowering the human intervention time on related tasks Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability Work with vendors and other technical personnel for problem resolution Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability Required Qualifications: 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, education Desired Qualifications: We are seeking an experienced Windows Administrator responsible for managing, maintaining, and securing Windows server environments. The role includes end‑to‑end OS patching, execution and troubleshooting of Ansible automation templates, and ensuring system availability, performance, and compliance with security standards. Key Responsibilities Windows Server Administration Administer and support Windows Server environments (2012 / 2016 / 2019 / 2022/2025). Perform installation, OS configuration, Software installations, upgrades, removal and day‑to‑day management of Windows servers. Manage Active Directory, Group Policy (GPO), DNS, and file/print services. Monitor system performance, capacity, and availability; proactively address issues. OS Patching & Vulnerability Management Plan, schedule, and execute Weekly OS patching for Windows servers across environments (Prod, UAT, Dev). Apply security updates, cumulative updates, hotfixes, and service packs. Follow change management and maintenance window processes. Validate patching success, perform post‑patch testing, and prepare patch compliance reports. Troubleshoot patch failures and perform rollback when required. Ansible Automation Execute Ansible playbooks and templates for Windows administration and patching activities. Troubleshoot Ansible execution failures related to WinRM, connectivity, credentials, and modules. Validate playbook outputs and logs to ensure accurate task completion. Collaborate with automation teams to enhance, fix, or optimize Ansible templates. Incident & Problem Management Handle L2/L3 incidents related to Windows OS, patching failures, and automation issues. Perform root cause analysis (RCA) and implement permanent fixes. Participate in on‑call or shift rotations as required. Security & Compliance Ensure systems adhere to organizational security baselines and hardening standards. Address vulnerabilities identified by security tools and audits. Maintain documentation for compliance, SOPs, and operational runbooks. Documentation & Collaboration Create and maintain operational procedures, patching guides, and troubleshooting documents. Coordinate with application teams, security teams, and automation engineers.
