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Wells Fargo Logo Wells Fargo · IT - Administration

Senior Systems Operations Engineer

India, Hyderabad · Job Posted June 04, 2026
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Job Description

Wells Fargo is seeking a Senior Systems Operations Engineer

Job Responsibility

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
  • Incident Management – Identifying potential incidents proactively, triage, document and remediate incidents to recover application and batches to meet agreed SLA’s with business partners
  • Problem Management – Identify, document, co-ordinate with relevant stakeholders to remediate recurring incidents
  • Oversee and ensure nightly batch completes within agreed business SLA’s
  • Fixing the production issues to have zero business impact, and ensuring that the SLAs are being met
  • Following documented escalation procedures
  • Performing application health checks and ensuring that all applications are green before the start of business
  • Documenting known production incidents into knowledge base
  • Release co-ordination with stakeholders to ensure smooth deployment into production
  • Provide UAT or lower environment support as per project requirement
  • Participate in BCP/DR activity to ensure BCP readiness of production environment

Requirements

  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years’ experience in production support & SRE implementation in a large scale environments (preferably in banking domain)
  • Hands on experience in web & middleware platform in environments
  • Hands on experience in SQL DB/UNIX
  • Hands on experience with monitoring/log analysis/dashboard tools such as Appdynamics, splunk, Elastic Search, Netcool, PowerBI, Tableau etc.
  • Knowledge in Database and network environments
  • Good knowledge in Agile and ITIL framework
  • Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies and systems
  • Demonstrate strong written, oral communication skills and documentation skills and able to work independently
  • Self-learner, understand technology environment and deliver faster
  • Willing to work in shifts
  • Bachelor’s Degree or equivalent experience in any software engineering discipline
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