Senior Systems Operations Engineer

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
• Deploy, configure, and manage large-scale Tableau server environments
• Conduct platform sizing, performance monitoring, and tuning
• Implement and manage disaster recovery solutions
• Manage software and hardware upgrades, patches, and other change management tasks
• Install and configure Tableau clusters with high availability on various platforms
• In-depth understanding of authentication and authorization aspects of Bl tools in addition to setting up federated SSO (SAML) for user access
• Develop and maintain automation scripts using Windows batch scripting and PowerShell
• Automate deployments, patching, upgrades, and migrations
• Provide production support for Tableau servers on Windows platforms
• Troubleshoot and resolve server performance issues
• Provide expert-level support for server-related incidents
• Use server monitoring tools to ensure optimal performance
• Implement performance optimization techniques
• Work with various database management systems, preferably Google Big Query, Oracle, SQL and Postgres
• Configure network components including load balancers, firewalls, ACLs, and core components like HTTP, DNS, and routing
• Develop and document standards and best practices for Tableau development and administration
• Administer other BI platforms like Cognos and Power BI is highly preferred to enable cross functioning and holistic approach to solutions even beyond Tableau
• Maintain effective communication with stakeholders
• Manage offshore and onshore delivery effectively

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Administer and manage Tableau Server environments
• Perform installation, configuration, patching, and upgrades for BI tools
• Handle report migration from Tableau and Business Objects to Power BI or ThoughtSpot
• Ensure system performance, security, and compliance with organizational standards
• Collaborate with stakeholders for troubleshooting and optimizing BI solutions
• Tableau Server Certified Professional
• SAP Business Objects Certified Administrator(optional)
• Microsoft Power BI Certification (optional)
• ThoughtSpot Certification (optional)
• Strong communication and collaboration skills
• Ability to work in cross-functional teams and manage stakeholder expectations
• Problem-solving mindset with attention to detail
• Adaptability to new technologies and fast-paced environments
• Strong expertise in Tableau Server
• Hands-on experience in installation, environment setup, and maintenance
• Proven track record of report migration to modern BI platforms (Power BI / ThoughtSpot)
• Knowledge of data governance, security, and performance tuning

Administer other BI platforms like Cognos and Power BI is highly preferred to enable cross functioning and holistic approach to solutions even beyond Tableau