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Wells Fargo Logo Wells Fargo · IT - Administration

Senior Systems Operations Engineer

United States, West Des Moines Employment contract 41.83 - 74.04 USD / Hour · Job Posted May 29, 2026
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Job Description

Wells Fargo is seeking a skilled and reliable Senior Systems Operations Engineer (P3) to join our IT Infrastructure team. In this role, you will provide advanced operational support for enterprise Windows Server environments within a 24/7, highly regulated financial services organization. You will be responsible for the administration, stability, and performance of moderately complex to complex systems, driving operational excellence through automation, standardization, and continuous improvement. This role requires strong technical depth in Windows Server platforms, sound judgment in incident and risk management, and the ability to work independently while collaborating across infrastructure teams. The ideal candidate demonstrates proactive problem solving, operational ownership, and the ability to influence outcomes within defined functional area policies and procedures.

Job Responsibility

  • Lead or participate in managing all installed Windows Server systems, Active Directory services, and Microsoft-based infrastructure within the Systems Operations functional area
  • Provide advanced operational support for moderately complex to complex systems, ensuring stability, performance, and adherence to enterprise standards
  • Drive increased system efficiencies and reduce manual intervention through PowerShell automation and operational process improvements
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of availability and reliability
  • Independently resolve moderately complex technical issues while escalating more complex risks appropriately
  • Work with vendors and other technical personnel for problem resolution and root cause analysis
  • Lead or contribute to technical deliverables within team objectives, applying understanding of process controls, standards, and risk management practices
  • Collaborate across infrastructure teams (network, storage, cloud, security) to resolve issues and improve service delivery
  • Participate in incident, problem, and change management processes, ensuring compliance with enterprise operational and risk standards

Requirements

  • 4+ years of Systems Engineering, Technology Infrastructure, or equivalent demonstrated through experience, training, military experience, or education
  • 2+ years experience working in highly regulated Financial Technology environments with strong risk and control awareness
  • 4+ years experience administering Windows Server environments (2016/2019/2022) in enterprise settings

Nice to have

  • Strong documentation, communication, and customer service skills
  • Experience supporting moderately complex to complex production environments with high availability requirements
  • Strong experience with PowerShell scripting and task automation
  • Proven ability to collaborate with cross-functional teams (network, storage, application teams)
  • Ability to troubleshoot system issues end-to-end, including OS, infrastructure, and application dependencies
  • Advanced PowerShell scripting and automation framework development
  • Experience with high availability and resiliency technologies (Failover Clustering, load balancing)
  • Experience with enterprise patching and configuration management tools (WSUS, MECM/SCCM)
  • Knowledge of identity and access management (Active Directory, Azure AD, LDAP integration, RBAC)
  • Experience with file systems and enterprise storage solutions (NTFS, ReFS, DFS, SAN/NAS)
  • Understanding of networking fundamentals (TCP/IP, DNS, routing, firewall configurations)
  • Experience with monitoring tools (SCOM, Azure Monitor, or equivalent)
  • Ticketing and workflow management experience (ServiceNow, Jira)
  • Experience creating Power BI dashboards and operational reporting
  • Exposure to Azure infrastructure and hybrid cloud environments

What we offer

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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