Senior Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
United States, CHANDLER ▼
CHARLOTTE
MINNEAPOLIS

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

41.83 - 74.04 USD / Hour

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Job Description:

Senior Systems Operations Engineer with primary responsibility for driving production stability across the organization through strong incident and problem management routines, implementation of robust observability/monitoring, strong incident resolution background and employing SRE principles. Partnering with the business to deliver simple, safe and sound, innovative and integrated products and services.

Job Responsibility:

Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Execute incident, problem, change and release management across a wide range of applications and technologies
Drive remediation activities, run incident bridges, and provide status on active issues
Identify gaps and single points of failure in current technology process or design
Create, Update and maintain all aspects application specific troubleshooting documentations and runbooks along with training/knowledge transfer to other team members
Identify and develop automation for repetitive tasks
Ensure quality, security and compliance requirements are met for supported area

Requirements:

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through work experience, training, military experience, education
4+ years of application production support experience
1+ years of scripting experience with tools such as Unix Shell, Python, ansible, etc.

Nice to have:

Experience supporting an enterprise-level environment
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Observability experience with tools such as SPLUNK, AppDynamics, Grafana, Azure App Insights, ITRS
Ability to manage initiatives involving process improvements
Experience driving SRE practices (Site Reliability Engineering)
SQL/Oracle Experience
Experience supporting cloud applications
Experience with business resiliency planning and execution
Ability to quickly triage complex technical problems, providing concise, timely executive status to executive management at the CIO and above level

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 20, 2025

Expiration:
August 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Systems Operations Engineer