Senior Systems Operations Engineer

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Manage, operate, and optimize large‑scale Redis clusters across production and non‑production environments.
• Monitor Redis performance, latency, memory usage, and replication health using observability tools.
• Troubleshoot incidents related to Redis availability, persistence, clustering, and failover mechanisms.
• Implement backups, recovery procedures, and data‑integrity safeguards for Redis workloads.
• Collaborate with development and SRE teams to design efficient caching and data‑storage solutions.
• Perform capacity planning, scaling, and performance tuning to support application growth.
• Automate routine operational tasks using scripts and infrastructure‑as‑code tools.
• Ensure Redis deployments follow security best practices, access controls, and compliance standards.
• Drive upgrades, patching, and migration activities with minimal service disruption.
• Produce documentation, runbooks, and knowledge-sharing materials for Redis operations.