Senior Systems Operations Engineer

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
• Deploying, configuring, and administering Red Hat OpenShift clusters (on‑prem, VMware, or cloud)
• Managing the full lifecycle of OpenShift clusters including provisioning, upgrades, and patching
• Ensuring high availability and reliability of OpenShift clusters, including managing control plane, worker nodes, and etcd
• Managing and rotating platform certificates (cluster, ingress, API, internal certs)
• Performing cluster health checks, capacity planning, resource optimization, and SLA compliance
• Enabling and supporting application teams with deployment strategies (Deployments, StatefulSets, Operators)
• Managing OpenShift Operators, cluster‑level services, and custom resource definitions (CRDs)
• Troubleshooting deployment, image, scaling, and runtime issues
• Configuring and managing monitoring stack (Prometheus, Cluster Monitoring Operator)
• Managing logging stack
• Troubleshooting platform-level issues including node failures, networking, performance, and image registry issues
• Working closely with dev teams, SRE teams, and security teams to provide platform expertise
• Creating documentation, runbooks, and architectural diagrams
• Participating in on‑call rotation for platform incidents
• Ensuring compliance with enterprise security standards (audit logs, encryption, vulnerability scanning)

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Strong understanding of OpenShift architecture (masters, workers, etcd, Operators, OLM, MachineSets)
• Experience administering OpenShift 4.x clusters
• Hands‑on experience with Operators, CRDs, Machine API, and Cluster Operators
• Strong knowledge of Kubernetes primitives, networking, namespaces, scheduling, RBAC, and resource management
• Understanding of service mesh, ingress routing, and container orchestration best practices
• Strong RHEL/Linux administration experience
• Understanding of SELinux, firewalls, DNS, systemd, and OS-level tuning
• Proficiency in scripting/automation (Bash, Python, Ansible)
• Experience with Git, GitOps workflows, CI/CD tools, registries, and image lifecycle management
• Good understanding of VMware ESXi hosts, vCenter, storage provisioning, and networking
• Familiarity with cloud platforms is a plus
• Experience with Prometheus/Grafana, Alertmanager and security scanners
• Understanding of container security (image scanning, vulnerability management, Pod Security, SCCs)

Familiarity with cloud platforms is a plus