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Senior Systems Operations Engineer

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Wells Fargo

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Location:
India , Bengaluru

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Transform traditional operations into a modern SRE model—building reliability by design, improving SLIs/SLOs, automating toil, defining and enabling critical monitoring, templatize the observability based on business-critical application and define critical user journeys for the same. Maturing incident & problem management. You’ll be hands-on while also mentoring Ops/Dev teams to adopt SRE practices on scale.

Job Responsibility:

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
  • Define and implement SLIs/SLOs and error budgets for critical services
  • drive SLO adoption across teams
  • Build and tune observability (metrics/logs/traces) with golden signals (latency, traffic, errors, saturation)
  • Partner with Performance Engineering to run load/stress/soak tests and remove performance bottlenecks
  • Platform & Automation: Eliminate toil , Generate AI based observability assessment and maturity score card for all applications
  • Create selfservice reliability tooling (runbooks, bots, reliability checks, golden paths)
  • Incident, Problem & Change
  • Lead high severity incidents (Major/SEV1), facilitate blameless postmortems, and track corrective actions
  • Culture & Enablement: Coach product and ops teams on SRE principles
  • define maturity models and track adoption
  • Build documentation: runbooks, dashboards, readiness checklists, and reliability reviews. always current

Requirements:

  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Strong experience in large-scale distributed systems
  • 5+ years hands-on SRE/DevOps/Platform Engineering
  • Cloud: One or more—AWS / Azure / GCP (certifications a plus)
  • IaC & Automation: Terraform, Ansible/Chef
  • solid Git practices (GitOps
  • Observability: Prometheus, Grafana, OpenTelemetry, Thousandeyes, Appdynamics, Aternity
  • CI/CD: Azure DevOps, GitHub Actions, Jenkins, or GitLab CI
  • artifact mgmt and environment promotions
  • Programming: One of Python/Go/Java (scripting + API integrations)
  • Reliability Practices: SLIs/SLOs, error budgets, capacity planning, canary/bluegreen, chaos/DR testing
  • Processes: Incident/Problem/Change, blameless postmortems, runbook design, oncall good practices
  • Strong documentation and communication skills

Additional Information:

Job Posted:
February 28, 2026

Expiration:
March 04, 2026

Employment Type:
Fulltime
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