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Wells Fargo Logo Wells Fargo · IT - Software Development

Senior Systems Operations Engineer - Frontline Applications

United States, Charlotte · Job Posted June 09, 2026
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Job Description

Wells Fargo is seeking a Senior Systems Operations Engineer for Frontline Applications. The role involves leading or participating in managing installed systems and infrastructure, increasing system efficiencies, reviewing operational support systems, working with vendors, and leading teams to meet technical deliverables.

Job Responsibility

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Requirements

  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Experience in handling incident response, troubleshooting live issues and restoring services quickly
  • Hands on experience with monitoring tools such as AppDynamics, CRIBL, Dynatrace, Splunk, Thousandeyes, Prometheus, Grafana etc

Nice to have

  • Prior experience in DevOps/SRE Environments or Platform teams supporting enterprise scale applications
  • Familiarity with container platforms and cloud services (Azure, AWS, GCP)
  • Experience with CI/CD pipelines deployment processes and observability best practices
  • Excellent communication and collaboration skills, with proactive approach to issue resolution
  • Strong organizational and documentation skills to support knowledge-based creation and escalation paths
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