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Senior Systems Operations Engineer - Chief Technology Office

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States , Charlotte

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

57.70 USD / Hour
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Job Description:

Join Wells Fargo at an exciting time of growth and innovation. We’re looking for individuals eager to be part of an inclusive workforce and build a meaningful, long-term career. In this role, you’ll be supported and mentored by experienced team members as you learn the business and develop professionally. Our Neurodiversity & Disability Employment expands access to highly skilled talent by creating more accommodating and accessible hiring practices. The program provides education, professional support, and ongoing resources to enrich the employee’s experience. Hiring activities include two days of interactive workshops, a skills assessment, and a one‑on‑one discussion with a hiring manager. Employee Support and Enablement: Provide a positive new‑hire experience through dedicated, hands‑on, and guided onboarding. Offer job coaching to support both new hires and managers in their professional development. Connect each new hire with a workplace buddy to ease the transition into Wells Fargo’s culture and environment. Promote inclusion by delivering education and awareness programs for all employees and hiring managers.

Job Responsibility:

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Requirements:

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice to have:

  • Experience with Business Intelligence / Analytics tools (Microsoft PowerBI, Grafana, Tableau, etc.)
  • Proven history of analytical skills
  • Skilled in Compute, Virtual Hosting Systems, Storage and Provisioning
  • Ability to follow documented procedures to complete the tasks at hand
  • Documentation skills - experience documenting and explaining the approach or methodology that allowed them to solve a problem or reach a conclusion
  • Agile fundamentals in both Kanban and Scrum
  • Project management skills
  • Microsoft Office suite and reporting experience
What we offer:
  • Neurodiversity & Disability Employment program with interactive workshops, skills assessment, and one-on-one discussion with hiring manager
  • Dedicated, hands-on, and guided onboarding
  • Job coaching to support professional development
  • Workplace buddy to ease transition
  • Education and awareness programs for inclusion

Additional Information:

Job Posted:
May 14, 2026

Expiration:
May 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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