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Wells Fargo is seeking a Senior Systems Operations Engineer.
Job Responsibility
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Requirements
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Strong experience in business continuity, disaster recovery, and incident management, especially in technology or digital banking environments
Hands-on ability to create, maintain, and refresh BIAs, business continuity plans, and recovery strategies
Proven experience planning and running tabletop or functional resiliency exercises, including after-action reviews
Ability to coordinate across multiple teams (application, engineering, operations, risk) during time‑critical situations
Strong skills in tracking issues, driving remediation, and ensuring corrective actions close on time with evidence
Excellent written and verbal communication, with experience providing clear updates to leadership and stakeholders
Experience managing resiliency systems of record, documentation, and audit-ready evidence
Familiarity with observability and incident tools such as Splunk, AppDynamics, Grafana, or Glassbox
Experience working with internal audit, risk management, or regulatory reviews (preferred)
Willingness to support after-hours exercises and incident response to meet regional and business needs
Nice to have
Experience working with internal audit, risk management, or regulatory reviews (preferred)
Willingness to support after-hours exercises and incident response to meet regional and business needs