Senior Systems Operations Engineer – CI/CD Administration Job at Wells Fargo (Hyderabad)

Job Description

Wells Fargo is seeking a Senior Systems Operations Engineer.

Job Responsibility

Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Perform Administration and Infrastructure management of CI/CD tools like UCD, JFrog Artifactory, Github SaaS, Github Actions, Harness, Jenkins, etc., as part of CI/CD centralized Operations team, serving a very large developer base across the organization
Manage and maintain a large sized CI/CD Infrastructure footprint - on-premise and on public or vendor cloud – for various CI/CD tools – on VMs and on Kubernetes
Respond to and resolve Incidents on above CI/CD tools in a timely manner – whether user reported or system alerts – to maintain high level of system availability and stability
Plan and execute Change Tasks, Tool Upgrades, Alerts and Incidents resolution, Business Continuity Planning(BCP) exercise, etc. for different CI/CD tools, while adhering to relevant SLAs
Work per on-call schedule (morning/evening shifts over weekdays/weekends)
Create and maintain operational runbooks for standard incident categories and problem management
Interact and build a strong relationship with multiple teams like Engineering teams and CIO application teams

Requirements

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years in CI/CD Tools Administration and large scale CI/CD tools Infrastructure management (on-premise and on cloud)
Good knowledge of python and experience of using it to automate Infrastructure operations
Experienced in creating alerts, creating dashboards and using Observability and monitoring tools like AppDynamics, Splunk, Grafana, Prometheus, ThousandEyes
Experienced in managing and scaling Docker and Kubernetes based applications and infrastructure
Establish metrics to review and manage capacity, performance, error rate, etc. regularly to pro-actively manage scale, performance and stability
Fundamental knowledge of GenAI like basics of Large Language models, prompt engineering, RAG, etc.

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Senior Systems Operations Engineer – CI/CD Administration

Job Description

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