Senior Systems Engineer

• Collaborates with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
• Works with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues
• Provides mentorship and technical guidance to junior team members, fostering skill development and promoting best practices in systems engineering and operational management
• Designs and deploys new applications and enhancements to existing applications, software, and operating systems
• Performs cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions
• Conducts research on software and systems products to justify recommendations and to support purchasing efforts
• Interacts and negotiates with vendors, outsourcers, and contractors to secure system-related products and services
• Gauges the effectiveness and efficiency of existing systems
• develop and implement strategies for improving or further leveraging these systems
• Proposes and creates system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams
• Designs and performs server and security audits, system backup procedures, and other recovery processes in accordance with the city’s disaster recovery and business continuity strategies
• Integrates servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems
• Ensures system connectivity of all servers, shared software, groupware, and other applications
• Creates and maintains documentation as it relates to system configuration, mapping, processes, and service records
• Ensures compatibility and interoperability of in-house computing systems
• Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems
• Monitors and tests system performance
• prepare and deliver system performance statistics and reports
• Provide orientation and training to end users for all modified and new systems

• Bachelor's degree or equivalent
• Minimum of six years of experience in a related field
• Valid Driver’s License
• Ability to meet the criminal background regulations mandated by the FBI CJIS Security Policy
• Must possess two certifications from the following organizations (or similar): Microsoft
• Cisco
• VMware
• Comp TIA
• Commvault
• ISC2
• GIAC
• etc.
• Work requires the ability to read technical manuals, troubleshooting guides, detailed diagrams, installation and configuration guides
• Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, division, and evaluate statistical information
• Work requires the ability to write memos, instruction documents, maintenance and troubleshooting documents, spreadsheets, and forms

Advanced experience with administration and support of critical systems, including the management of virtual infrastructure, Microsoft Entra, Office 365, endpoint management systems, DNS services, as well as backup solutions

Sign-on bonus