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This role involves delivering high-quality IT services to clients while leading complex infrastructure projects. The ideal candidate will ensure the technical health of client environments through proactive processes and manage projects across networking, security, servers, cloud platforms, and Microsoft 365.
Job Responsibility:
Conduct scheduled technical alignment visits to ensure compliance with established standards and best practices
Assess client technology platforms to identify risks, gaps, and areas of misalignment
Document alignment exceptions and provide recommendations for improvement
Implement recommended changes to optimize client environments and maintain alignment
Design, configure, and migrate firewalls to enhance network security
Deploy and replace networking equipment, including switches, routers, and access points
Develop and execute hybrid infrastructure designs that integrate on-premises and cloud solutions
Perform server migrations, upgrades, and decommissioning to maintain system functionality
Design, deploy, and migrate Microsoft 365 environments to improve collaboration and productivity
Configure Azure Active Directory to enhance identity security and access control
Requirements:
Strong verbal and written communication skills for effective client interactions
Proven ability to diagnose and solve complex technical issues
Capacity to multitask and adapt quickly to changes in a dynamic environment
High level of technical awareness to match resources appropriately to specific issues
Familiarity with IT support tools and techniques to deliver efficient services
Expertise in Active Directory and Microsoft Windows Server
Proficiency in Azure Active Directory and Microsoft Exchange
Experience with Citrix Technologies to support virtualized environments