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CommScope Logo CommScope · IT - Software Development

Senior Systems Engineer

United States, Virtual · Job Posted January 11, 2026
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Job Description

You will focus on Channel Partner development and enablement for all Ruckus Channel Partners in Kentucky, Tennessee, Alabama, and Mississippi. As a System Engineer, you will perform technical demos, proof of concept trials, technical training, provide design input and review, solution-focused selling and positioning to all levels of decision-makers, and deliver presentations for customers, partners, prospects, and events.

Job Responsibility

  • Pre-sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings
  • Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets
  • Have a working knowledge of RUCKUS Networks wireless, wired and software solutions
  • Act as a trusted technical advisor to customers and partners with the ability to differentiate and competitively position RUCKUS solutions
  • Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve quota goals

Requirements

  • Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering
  • Networking Engineering, Information Technology
  • Management Information Systems, Computer Science, or equivalent proven work-related experience
  • Minimum 5 years pre-sales or equivalent experience working with routers, switches, and Wi-Fi technologies
  • A professional or associate-level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, RUCKUS, CWNA, etc. is preferred
  • Strong ability to support and manage the process of troubleshooting complex problems
  • Highly effective technical presentation skills
  • Strong verbal and written communication skills
  • Excellent troubleshooting skills

Nice to have

  • A proficient understanding of pre-sales engineering, technical sales processes, and critical account management
  • Ability to communicate both written and oral technical solutions to a variety of audiences that include executive-level decision-makers
  • Advanced understanding of partner business drivers and how to map these to a customer network environment, including identification of improvement areas in network design
  • Working knowledge of networking technical skills
  • specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus
  • General knowledge of the following areas of specialization: Cloud services (SaaS)
  • VLAN
  • security
  • VoIP
  • QoS wired/wireless
  • BYOD/MDM
  • P2P
  • mesh
  • wireless controller architectures
  • Wi-Fi protocols and transmission, RF design, indoor and outdoor wireless deployments
  • packet capture/analysis tools
  • and WLAN security
  • Working knowledge of wi-fi design tools such as Ekahau Survey/AI Pro, Hamina Network Planner, etc.
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