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IKEA Logo IKEA · IT - Software Development

Senior Systems Engineer- UKG Pro Workforce Management

India, Bengaluru · Job Posted July 03, 2026
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Job Responsibility

  • Own and manage the UKG Pro Workforce Management platform end-to-end, including configuration, maintenance, upgrades, and support
  • Translate business needs from Operations and HR into WFM solutions, scheduling rules, and process improvements
  • Identify gaps between WFM capabilities and business needs, and define actionable solutions
  • Design, develop, and manage integrations between UKG Pro WFM and payroll, HR, and third-party systems using APIs, SFTP, and middleware platforms
  • Collaborate with Operations, HR, Payroll, IT, and external vendors to drive system changes and improvements
  • Support planning, prioritization, and backlog management for WFM development activities
  • Ensure structured and reliable time, attendance, and scheduling data flows in compliance with relevant labor regulations
  • Drive adoption by ensuring solutions are practical, user-friendly, and well-documented for managers and employees
  • Manage stakeholders proactively and ensure alignment across functions and sites
  • Continuously improve processes, system usage, and overall quality of the WFM platform

Requirements

  • Experience within UKG Pro Workforce Management, including modules such as Time & Attendance, Scheduling, Absence Management, Forecasting, and Labor Analytics
  • Experience within workforce operations, labor management, and time-tracking processes
  • Strong understanding of WFM data structures, pay rules, work rules, accruals, and system configuration
  • Experience with system integrations, APIs, SFTP, and middleware tools connecting WFM to payroll and HR systems
  • Proven ability to translate business requirements into technical solutions
  • Strong stakeholder management and communication skills
  • A proactive mindset with strong ownership and problem-solving ability
  • Curiosity and willingness to learn and continuously improve
  • UKG Pro WFM certification(s) experience
  • Knowledge of SQL, XML, or scripting languages for data manipulation and reporting
  • Hands on Experience with large-scale global UKGPro WFM implementations (at least 2 preferred)
  • Awareness of trends shaping workforce management (e.g., AI-driven scheduling, automation, labor compliance)

What we offer

  • A high-impact role with ownership of a business-critical Workforce Management platform
  • Opportunity to shape how workforce scheduling, time tracking, and labor management are developed and improved across the organization
  • A collaborative, cross-functional environment where your expertise is valued
  • Opportunities to learn, grow, and work with modern ways of working in HR and WFM technology
  • A workplace that values ownership, simplicity, and continuous improvement
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