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Senior Systems Engineer- ServiceNow HRSD

India, Bengaluru · Job Posted July 04, 2026
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Job Responsibility

  • Lead and Own HRSD Solutions: Continuously improve and stabilize ServiceNow HRSD solutions to meet business need
  • Innovate through Automation and Service Design: Design and enhance HR service delivery within ServiceNow via automation capabilities and strategic service design, promoting operational efficiency and scalability
  • Manage Technical Change Lifecycle: Oversee technical changes across ServiceNow HRSD environments, encompassing configuration, testing, performance optimization, and release management
  • Collaborate with Stakeholders and Product Teams: Partner effectively with HR Product Owners and business stakeholders, providing technical expertise to shape solutions and align priorities across integrated systems
  • Promote and lead System Engineering Best Practices: Champion strong governance, operational excellence, continuous improvement, and knowledge sharing within the ServiceNow HRSD area

Requirements

  • 4+ years of experience in an Application/ Systems Engineer role, including 3+ years of hands-on experience with ServiceNow HRSD module
  • Strong knowledge of ServiceNow platform Architecture and related products especially HR Service Portal, Knowledge base, Case management, Virtual Agent, Document Management, Now Mobile App, Integration Hub
  • Deep understanding of dependencies between ServiceNow capabilities (ITSM, HRSD) and components: portals, knowledge bases

What we offer

  • Work on some very interesting problems across 25+ markets
  • Opportunities to have a global impact with your work
  • A team of great colleagues to learn with and from (with world-class experience across all aspects of Technology)
  • Flexible and friendly working environment

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