Senior Systems Coordinator

Provide day-to-day L2 support for SAP SuccessFactors including troubleshooting, problem resolution Assist end-users with system-related queries, provide training, and document user guides and FAQs. Provide basic technical support (e.g. Password and User set-up etc.) Participate in testing activities, including unit testing, integration testing, and user acceptance testing. Maintain comprehensive documentation of system configurations, processes, and procedures. Work closely with IT, HR, and other stakeholders to understand business needs. Identify opportunities for system enhancements and process improvements to optimize performance and user experience. assisting in the preparation of standard operating procedure (SOP’s). Assist in SAP SuccessFactors release management Assist in implementing new enhancement and projects Job Description 3 to 5 years’ experience in the implementation and supporting SAP SuccessFactors modules In depth experience in recruitment, onboarding and employee central modules. Experience in HCM life cycle like hire, variations, and terminations and its related integrations. Demonstrated ability or the ability to acquire skills and experience in HR process. Sound analytical and problem-solving skills with the ability to troubleshoot issues. Strong written and verbal communication skills to interact with technical and non-technical stakeholders. Ability to work collaboratively in a team environment and manage multiple priorities. Exceptional attention to detail. Identify gaps and implement process improvements Identify opportunities for automation and efficiency