Senior Systems Administrator Job at Geonetric (Cedar Rapids)

Job Description

As a Sr. Systems Administrator at Geonetric, you’ll maintain systems administration by creating, implementing, and improving a variety of Geonetric IT systems including, but not limited to, laptops, VPN, Office 365 Suite, and SaaS applications. Working with all Geonetric employees, your proactive approach to monitoring, troubleshooting, and upgrading these systems helps maintain uninterrupted business operations. Working closely with other technical experts, you’ll influence the direction, policies, standards, and best practices of corporate IT.

Job Responsibility

Provides internal end-to-end user and IT support for laptops, printers, hardware, email, internet, VPN, LAN, applications, and phones
Provisions, deprovisions, and manages user and computer accounts in hybrid AAD environment
Owns applications including Office 365 Tenant, Exchange Online, SharePoint Online, Teams Phones, Workfront, and Microsoft Dynamics GP, Entra ID, and SaaS applications
Owns integration/automation for corporate IT systems
Manages and supports the configuration and installation of laptop hardware, software, and peripherals
Manages the IT support ticketing system by monitoring and prioritizing incoming requests, ensuring timely and efficient resolution of technical issues based on severity and business impact
Purchases, maintains, and retains an inventory of all IT assets, including equipment, hardware, software and SaaS licensing
Automates updates, software deployments, and vulnerability patching
Configures and implements new server infrastructure
Updates and maintains corporate infrastructure
Manages IT infrastructure including monitoring resources, researching disk space issues, and creating backups
Completes complex work independently while understanding and anticipating impacts, including to adjacent work
Serves as a subject matter expert in the discipline, solving unexpected issues, and making decisions
Manages and defines processes, recommending and executing improvements, efficiencies, and technologies to drive better results
Develops and executes strategies in collaboration with peers, effectively communicating to stakeholders
Consistently lives our core values: Own It, Bring It, Push It, Say It, Unite

Requirements

Bachelor’s degree in Computer Science, MIS, Networking or related field or equivalent
Typically has a minimum of 5 years’ experience
Proficiency in desktop support
Experience managing and prioritizing help desk ticket queues
Experience with desktop operating systems, software applications and basic hardware
Experience administering Active Directory, Entra ID, Office 365 environments, SaaS applications, SSO, and MFA

Nice to have

Experience with server support
Familiarity with Azure Administration

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Senior Systems Administrator

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