This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Naughty Dog is seeking a Senior Systems Administrator to join our IT team in supporting our Windows environment, core infrastructure, and development teams. This position will be the primary point of contact for administration of Windows systems and core infrastructure as well as provide escalated support to all members of the studio.
Job Responsibility:
Serve as the on-site technical expert and domain administrator for Windows and Linux operating systems
Serve as the primary administrator of applications, user accounts, operating systems and tools such as Active Directory, DNS, DHCP, and Group Policy
Performance monitoring and reporting of system performance, IT system operations, internal tools, patching tools, and virtual machines
On-going technical analysis of studio IT infrastructure to recommend potential improvements
Administration and support for various enterprise applications such Office 365, SharePoint, Slack, Zoom, MS Teams, JIRA, Confluence, Parsec, etc.
Administration and support of hybrid cloud infrastructure such as Azure and AWS
Administration of authentication platforms such as OKTA, Entra ID, Google Authenticator, etc.
Creation, deployment and management of Group Policies
Maintenance and auditing of domain and endpoint security
Configuration, deployment, and maintenance of Windows and Linux servers
Configuration, deployment, and maintenance of database servers and repositories
Assist in configuration, deployment, and maintenance of virtual machines
Racking and installation of server, storage, and networking equipment
Perform patching and updating workstation, server, and networking equipment
Create and maintain installation, procedure, and support documentation
Collaborate with multiple development stakeholders to assist in troubleshooting, identifying root causes, and provide escalated technical support when needed
Collaborate with Naughty Dog, SIE, and studio partner stakeholders to execute development related projects while ensuring IT standards and procedures are followed
Provide mentorship and training to other members of the IT team
Requirements:
Must have a bachelor’s degree in Computer Science or related field, MCSE certification, or equivalent education + experience
Must have 10+ years experience administrating and supporting a large, highly distributed, studio environment in media, entertainment or games industries
Must have experience supporting artists, designers, and engineers through the development and release of at least 2 completed titles or projects
Expert understanding of Windows server 2022 and later
Expert understanding of Unbutu 20.04 and later
Expert troubleshooting skills for server and desktop hardware
Strong understanding of TCP/IP networking and routing
Strong understanding of Intel and AMD Server Hardware
Strong understanding of deployment tools such as Windows Deployment Services, Microsoft Deployment Toolkit
Strong understanding of virtualization technologies such as VMWare and Hyper-V
Strong understanding of automation tools such as Ansible, Jenkins, Puppet
Strong understanding of containerization practices and software such as Docker and Kubernetes
Proficient in a scripting language such as PowerShell or Python to automate tasks
Experience with configuration management or infrastructure as code
Experience with vulnerability management solutions such as Qualys
Experience with project and incident tracking systems such as JIRA, ServiceNow, etc.
Experience with backup systems such as Cohesity, Rubrik, Commvault, etc.
Experience with analytics and interactive visualization web applications such as Grafana or Prometheus
Experience with using AI tools
Excellent written and verbal communication skills, customer service, and organizational skills
Ability to be on-call to cover out of hours support
Ability to learn quickly and demonstrate excellent problem-solving skills