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The Senior Systems Administrator is responsible for the oversight, configuration, and daily operation of mission-critical IT systems. This role requires a deep understanding of complex enterprise systems, including servers, data storage, virtualization, cloud technologies, and related infrastructure. The incumbent will assign and review the daily work of technical staff, ensure optimal system performance, administer service level agreements, and participate in the full lifecycle of system administration, project management, and vendor management. This position is essential to supporting reliable, secure business technology operations.
Job Responsibility:
Assign and oversee daily tasks for systems administration staff, providing mentorship and technical leadership
Install, configure, maintain, and troubleshoot operating system workstations (Windows and Linux), servers (Microsoft 2016/2019/2022), storage area networks (SAN), and data storage devices to support business processing requirements
Administer on-premises and cloud-based Microsoft Exchange environments, manage mailboxes, shared mailboxes, distribution lists, and permissions
Manage and automate Active Directory, Group Policy Objects, DNS, DHCP, and user/computer provisioning
leverage scripting (e.g., PowerShell) for task automation
Oversee VMware vCenter / vSphere environments, including provisioning new virtual machines, managing server resources, and supporting patch and update activities
Configure and manage print servers, server backups, and disaster recovery solutions
monitor and remediate hardware issues across supported server platforms
Develop and enforce service level agreements, monitor system performance, and proactively tune systems for high availability and reliability
Lead or participate in IT projects from design through implementation, ensuring compliance with best practices and business objectives
Administer vendor contracts related to infrastructure systems and liaise with external providers for escalation and support matters
Provide tier III escalation support for incidents and requests across supported systems, maintaining detailed documentation and change management protocols
Ensure security policies and practices are applied across all administered systems, including patching, vulnerability assessment, and compliance monitoring
Requirements:
Associate’s Degree in Information Technology, GIS, Computer Science, or a related field, AND a minimum of five (5) years of progressive IT experience directly related to systems administration and the technologies listed above
OR an equivalent combination of education and experience sufficient to perform the essential duties
Demonstrated experience as a Senior Systems Administrator
SAN storage configuration and management
Exchange on-premises and Online administration, mailbox and permission management
Linux environment management, including specific versions
Active Directory management at both user and object level