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We are seeking an experienced Systems Administrator with 5+ years of experience supporting enterprise IT environments and acting as a key escalation point for desktop support teams. The ideal candidate is highly skilled in Microsoft Azure, Windows systems administration, Group Policy management, and PowerShell scripting and automation, with a strong foundation in enterprise IT operations and troubleshooting. This role plays a critical part in maintaining system stability, improving IT processes through automation, and ensuring efficient resolution of escalated technical issues across the organization.
Job Responsibility
Provide advanced support and escalation handling for desktop support and service desk teams
Administer and maintain Microsoft Azure environments and related services
Manage and troubleshoot Windows Server and Windows client systems
Design, implement, and maintain Group Policy (GPO) configurations
Develop and maintain PowerShell scripts for automation and operational efficiency
Support enterprise IT systems and ensure high availability and performance
Diagnose and resolve complex technical issues across systems, applications, and infrastructure layers
Assist with system deployments, upgrades, and configuration management
Collaborate with infrastructure and security teams to support IT standards and best practices
Maintain documentation for systems, processes, and operational procedures
Requirements
5+ years of experience in Systems Administration or enterprise IT support roles
Strong hands-on experience with Microsoft Azure administration
Advanced knowledge of Windows operating systems and server environments
Experience with Group Policy (GPO) management and Active Directory
Proficiency in PowerShell scripting and automation
Experience acting as a desktop support escalation point
Solid understanding of enterprise IT operations and support frameworks